Hello everyone! We communicate every day, and many times, our communication is a "game", and everyone pursues their own interests.
In order not to get into an awkward situation, it always sounds convincing, and there are several psychological skills:
- Say as few general words as possible (always, never, everyone) that will put you in a disadvantageous situation in front of the interlocutor.
- Don’t apologize where you can be grateful. Don't apologize for being late, but thank you for your waiting.
- When talking about your plans, try to be as specific as possible.
- says "and" instead of "but". Especially when “but” is followed by criticism or expression of dissatisfaction.
- speak directly, minimizing the use of prompts.
- Show your interests to the interlocutor. For example, you can ask clarification questions.
- says "now/afterwards not", not reject.
- Don't say harsh phrases, especially when criticizing. Use motivational denial.
- Control your emotions and don’t let you leave trivial matters.
Try these tips and you will be surprised that small actions will change others' attitude towards you!
