Can't say, being led by the nose? Learn these 8 tricks to make communication no longer difficult

I am Jiangjiang Rice Ball, click on the "Follow" button above, and learn a personal hard-to-find dry goods every day.

Someone might think:

Communication, isn't it just talking, what's the preparation? Say what you need to say.

However, we should have had this kind of experience:

Some people can’t even think of it in the fog. What do you want to express?

In fact, most of us now think that the communication is small chat communication.

You don’t need to think too much, you can just talk about it, and you can use this method to chat with friends and family, but will make the other party lose the focus at work. .

We are going to try to establish user thinking communication ,It can not only convey one's own point of view completely, but also make the other party easy to accept, which is what we usually call "high emotional intelligence and can talk".

What should we do to achieve good communication?

must be prepared, just like we have to do some preparatory work when we go out to work: wash, change clothes, check things, etc.

So, before communicating, we can prepare from the following aspects. The idea of ​​this article comes from " Pyramid Principle", you can also read the original text~

The full text is 2000 words, it takes 3 minutes, you can save it first~

1

img strong

Sometimes I feel that I am not clear or understand it. It may be . We have not clarified the logic , and have not figured out the cause and effect.

next time I want to express my opinion,Put the conclusion at the top, and then talk about the supporting conclusion 1 and conclusion 2, and so on.

2. Separate needs and emotions.

Have you ever met such a person? There is a lot of instigation and miscellaneous talk, which seems to be comprehensive, but after careful thinking, I can't extract much valuable information.

Try to separate needs and emotions as much as possible. The reason why people feel annoying is mostly because they say too much emotional vent.

3. Don't use too many vague words on both sides.

We are always afraid of talking to the dead, and we always use ambiguous words, such as maybe, probably, almost, okay, later, wait two days...

p _p2sp span It's more tactful and not tough, but it will definitely achieve results. For example, "send the plan to me in two days" to "send the plan to me before 12 noon on Wednesday", is it better?

4. Unify cognition and write "understanding" into consciousness.

Do you have such a time: "I know all the words,I don't know what I'm talking about even together.

This is the inconsistency of cognition. For example, university professors use terminology to tell laymen what quantum entanglement is . No matter how good it is, others will not understand it.

Try to break out of our professional constraints. We think it is very common for other industries to understand it. We must make a plan for customers to understand before we can make a deal.

5. Take care of each other’s emotions.

There is a saying: 30% of communication is content and 70% is emotion.

If you only talk about right and wrong, and ignore the emotions of others, it is likely to arouse the other party's rebellious psychology: "You are all right, but I don't want to listen."

6. Start with your goals.

Before communicating with others, think about what goals you hope to achieve this time and what responses are needed from the other party.

For example, people often ask, "Are you there?"Is there time now", how do we want the other party to answer? If the other party is busy, do we have to say "no time"?

We obviously hope that the other party has time. If the other party does not have time now, we too I hope the other party will tell us when we are free to contact again.

If this is clear, our question can be changed to: "Is there time to talk to me about something? If you are busy, please tell me when you can. "

7. Conduct a rehearsal of communication.

For complicated things, we often say a in advance and forget the preview b.

After you have gone through all the things in your head, even if there are some unexpected situations that need to be played on the spot, there will be no problems in big aspects.

strong 816strong span .Do not presuppose the identity of the audience.

As the saying goes, every other person is like a mountain, and no one is omniscient. After a long time, I feel that my work is not important,But the interbank others may not have heard of it at all.

Therefore, when communicating with others, do not presuppose the identity of others, let alone make a fuss because the other party does not understand a certain field.

Good communication must be able to speak and listen, otherwise we will stare at others after others say it, and we will stare at span_strong. So pay attention to a few points when listening to what others are saying.