can help you achieve your goal. When answering questions, please do not guess or fill in the questions. Do not think about it. Try to fill in them at once according to your true thoughts.
1. The office space is limited, you have to arrange an energetic supply and marketing expert at the typist’s desk. This expert is a veteran of the company, has always had excellent work and a very high annual salary: but he is often late and goes to have a nap before resting. The table is always messy, which will have adverse effects on excellent typists. As for those typists who have just graduated from business schools and who have lower salaries are more susceptible to being affected, what will you do?
A. Dismiss the expert.
B If typists do not follow the rules, fire them. Because graduates from commercial schools are much easier to find than skilled sales experts.
C. No choice (that is, don’t want to choose any answer)
2. You left a restaurant with a subordinate and found that the restaurant was looking for you for less money. You have a lot of income and time is precious. What should you do at this time?
A This is not only a matter of money, but also a matter of principles. You should go back and give your advice, and if possible, the amount of money will be recovered.
B. Forgot this.
C. Ask subordinates to give their opinions.
D. No choice.
3. You are a manager who has been promoted from an ordinary employee. You are very busy at work. At the same time, your department has a series of complex daily businesses. You know that you are more competent in these matters than anyone under your control. So, which of the following practices do you choose?
A. Do everything in detail.
B. Send these things to several subordinates to do.
C. No choice.
4. You know that this person who might become your client is a butterfly specimen collector and you visit him with business purposes. You took out a specimen and said, "I heard that you are a butterfly specimen expert. This is a butterfly caught by my child. I brought it to you to ask you what kind of butterfly it is." What situation do you expect?
A. He will think you are a little presumptuous and out of place.
B. He will have a good impression of you.
C. No choice.
5. What should you do if you want a stubborn colleague to do it according to your suggestions?
A. Try to convince him that at least part of this suggestion comes from his mind.
B. Only considering this suggestion will bring you honor.
C. No choice.
6. Suppose you are the manager of a store and a customer breaks into your office and vents his dissatisfaction. You realize that it is her fault. How should you take the first step?
A. Trying to accommodate her wrong views and expressing sympathy for her.
B. Seriously pointed out to her that her dissatisfaction was caused by a misunderstanding and was not the responsibility of the store.
C tells her to find a customer opinion book or a manager who specializes in this position. If the request is legitimate, the problem will be solved: and it is useless to find you.
D. No choice.
7. A lady came to your store to buy shoes. Since her right foot is slightly larger than her left foot, she can't find shoes that she can wear. You think it should be explained. How do you word it?
A.Ms., your right foot is bigger than your left foot.
B.Ms., your left foot is smaller than your right foot.
C. No choice.
8. You are the boss, and an employee gives you strategies for improving efficiency, and his advice is something you have thought about and intend to implement in the past. So, which of the following treatments is better?
A.Tell him your true thoughts, but also give him full affirmation.
B. Keep your words silent and don’t mention your previous thoughts, just praise his spirit of cooperation.
C. No choice
9. Which of the following statements is better?
A. I happened to be in the vicinity and I had something to do, so I'll talk to you about something.
B. I came to talk to you about this.
C. No choice.
10. Being good at speaking is a sign of an excellent business person. Suppose you are talking to a doctor who is very talented and mastered several languages, which type of sentence would you choose to express it?
A. This is a common thing.
B. This is a must-have every day.
C. This happens very frequently.
D. No choice.
Description:
score is 27-30: I am an excellent coordinator of business relations.You are not solving problems by blindly encouraging and approving or indisputable high-pressure means, but you are good at moving people with emotion and convincing people with reason, and using superb skills to achieve your goals. You are qualified to be a leader and manager of a large group.
score is 17-24: It is a general official relationship coordinator. Under normal circumstances, you can make others accept your opinions in a reasonable and moderate way and do it according to your intentions. But if time is tight or the situation is special, you will often make some inappropriate decisions. This means that you may not be competent for the management and coordination of public relations on a large scale.
score is below 15: It is a poor official relations coordinator. You don’t understand the principle of “taking advantage of the situation” when dealing with work relationships, and you don’t have enough observations and research on people. You especially forget that your work is not about dealing with these relationships, but over-investing yourself, it is difficult to use skills to coordinate relationships in all aspects with skill. You have no chance with the manager and are only suitable for engaging in specific special tasks.
