First, let’s understand what is the role of communication?
Communication has four functions:
1. Explain the situation 2. Expand the demand 3. Express emotions 4. Establish the demand
Explain the situation and expand the demand, which is more of a connection between us at work. And expressing emotions and making connections is more about the connections we make in life.
But in fact, we will also find that work and life cannot be completely separated. You will find that there is life in work and work in life.
For example, we often talk about the word "thing" . You will find that we often contact others for a certain thing, but in the process of contact, we have certain contacts. There are more emotions in relationships, and with emotions you can change bigger and more things. So when we talk about the word "thing", you will find that the real process should be thing-thing-thing.
things means starting with things, moving in the middle with emotions, and then you can do bigger things. This is a process.
This process makes us feel that the four functions are closely related.
In the process of doing things, we explain the situation, and the process of explaining the situation is a process of expressing emotions, and the process of expressing emotions is also a process of establishing connections. When establishing connections, we expand our needs Communicate, so this completes a closed loop of communication.
02
Communication is half content and half emotion
Then there are eight words that are the basis of communication, which are respect, trust, sincerity and equality. Where is
reflected? In fact, these eight words are a basic condition for communication.
If there is no sincerity, you will find that communication becomes difficult. Because of the credibility between people, the platform that is the basis for cooperation will become unreliable.
So we can see that one of the most important processes of communication is the communication that starts with in the process of mutual trust.
So we can find that when communicating:
half of the communication is content, and the other half is communication of emotions.
Everyone often knows that when we see a TV broadcast, there is a saying called "The guests and hosts had a lively conversation in a friendly atmosphere "
What is this friendly atmosphere? It's just an emotion. Therefore, we can often feel that in such an emotional state, communication must be relatively smooth. So we say that communication is half emotion and half content.
03
The “universal formula” for maximizing teamwork effectiveness
In the process of communication between colleagues, this kind of communication is also “half communication at work and half emotional integration.”
Communication with colleagues is also an interpersonal communication. A situation must meet some conditions and elements of interpersonal communication.
How can our team achieve maximum effectiveness and make this kind of communication and cooperation among our colleagues the most beneficial and produce the most effectiveness?
We have such a formula:
First of all, we talked about a core connotation. What is the purpose of our communication? The purpose of our communication is to cooperate, and the purpose of cooperation is to do a good job. In every link of , we can realize the idea of how can turn the communication between team members into the smoothest path for our cooperation.
So, under such a premise and background, we have to consider how to maximize personal effectiveness as a person in our society enters a unit and becomes a member of the team.
In the formula, the number of people multiplied by the development motivation and the personal ability is the maximum effectiveness of our team.
So in such a link, how can we maximize personal abilities and development motivation?
