Psychologist Rogers once said: "The reason why many well-intentioned consultations failed is because during these consultations, a satisfactory consultation relationship was not established."
From this sentence, it can be seen how important it is to establish a good consultation relationship in psychological consultation.
So, how should a psychological counselor establish a good consultation relationship with the client?
Psychological counselors need to be respectful, enthusiastic, sincere, empathetic , and actively pay attention.
1
Respect
Respect means that psychological counselors are equal to the client in terms of value, dignity, personality, etc., and treat the client as a living person with thoughts and feelings, inner experience, life pursuit, uniqueness and autonomy.
Respect means that the psychological counselor unconditionally accepts the client, accepting both the positive side of the client and the negative side of the client.
Respect means that there is equality between the psychological counselor and the client, and this equality is reflected in values, dignity, personality, etc.
Respect means that the psychological counselor is enthusiastic and polite to the client, which helps both parties establish an equal and trusting relationship.
Respect means that the psychological counselor trusts the client, trusting the client to solve psychological problems and change himself, and also believes that even if there is obstacle to consultation, the client still has the motivation to solve psychological problems. He should also believe that the client can self-regulate, develop himself and ultimately solve his own psychological problems through his own efforts.
Respect means that psychological counselors protect the secrets and privacy of the clients, accept and protect these contents, do not appreciate or criticize, and do not spread them at will.
Respect means that the psychological counselor is sincere to the client and treats the client with a sincere heart, sincere feelings and sincere attitude.
2
Passionate
Passionate means that psychological counselors make visitors feel caring, warmth and support with a passionate, patient, thoughtful and meticulous attitude.
Psychological counselors can express their enthusiasm to the client in the following ways:
In the initial diagnosis stage, simply and patiently ask the client about psychological counseling related questions, so that the client can feel warm and amiable.
During the psychological counseling process, by moderately using listening skills and nonverbal behaviors such as facial expressions and body postures, we show concern and enthusiasm for the client.
treats the client seriously, patiently and tirelessly in psychological counseling, and inspires, guides, guides, explains and trains the client.
At the end of psychological counseling, thank the client for his close cooperation, and through consultation summary, assignment, informing the client of precautions, and appropriate encouragement, we will promote the client to continue self-exploration and change after returning, and consolidate the consultation effect.
3
Sincerity
Sincerity refers to the sincere attitude of the psychological counselor to the client. The psychological counselor helps the client with the role of "real me" and "sincere me". There is no defensive disguise, does not hide himself under a professional role, does not wear the mask of a "counseling expert", and is consistent in his or her relationship with the client with true and credible.
When a psychological counselor expresses sincerity to the client, it is important to be true and sincere, but sincerity is not simply not to conceal, not hypocritical, or lies. To grasp sincerity, one should understand and master the following issues:
Sincerity does not mean telling the truth, telling the truth is not entirely sincerity.
Sincerely, you should be realistic, not deviate from the facts, and you cannot pretend to understand.
Sincerity is not self-ventilation, psychological counselors cannot vent their inner world.
Express sincerity should be moderate, while excessive sincerity will be counterproductive.
Sincerity is also reflected in non-verbal communication, and body posture, eyes, voice, tone, etc. can express sincerity.
Expressing sincerity should consider the time factor. In the early stage of consultation, sincerity is reflected in "not hypocritical". In the late stage of consultation, sincerity is reflected in the fact that psychological counselors can express the client's shortcomings and shortcomings.
Sincerity is reflected in the honesty of the psychological counselor.The psychological counselor should truthfully tell the client his or her educational background, time of consulting, and what he or she is good at and what he or she is not good at.
4
Embryonic
The psychological counselor's understanding and experience of the client's inner world is empathy.
When using empathy, psychological counselors need to understand and master the following key points:
Psychological counselors should look at the client and their existing problems from the perspective of the client rather than from their own perspective.
The empathy of a psychological counselor does not require that you have similar feelings to the client, but that you can put yourself in your shoes and understand them.
Expressing empathy cannot be treated equally, but depends on the person and the matter, and depends on the situation.
Expressing empathy should seize the opportunity, and empathy should be moderate in order to get the right one.
Express empathy, be good at realizing role transformation between psychological counselors and clients.
Express empathy should be good at using body language and pay attention to expressions such as posture, eyes, voice, and intonation.
Expressing empathy should consider the client's gender, age, cultural customs and other characteristics.
Psychological counselors should constantly verify whether they are empathetic and correct them in a timely manner after receiving feedback.
5
Active attention
Positive attention refers to the psychological counselor paying attention to the positive, bright and positive aspects of the client's speech and behavior, so that the client has positive values and the inner motivation to change himself. In layman's terms, positive attention means looking at the visitors dialectically and objectively. When a psychological counselor actively pays attention to the client, he should pay attention to the following points:
Psychological counselors must look at the client dialectically and objectively, and should not only see the client's negative, dark and negative failures, shortcomings and deficiencies, but also see their strengths and advantages, such as their positive, bright and positive sides.
Active attention is not only the psychological counselor’s active attention, but also helps clients actively pay attention to their strengths and strengths, etc., and explore their own inner potential and resources.
When paying positive attention, you should avoid blind optimism.
When you pay positive attention, you should avoid negative consequences.
When you pay positive attention, you should respect reality and seek truth from facts.
The purpose of active attention is to promote the client's self-discovery and potential development, and achieve the comprehensive development of mental health, which is also the highest goal of consultation.
6
Written at the end
Good consultation relationship is half the success of psychological counseling.
Establishing a consultation relationship requires a gradual process. As a psychological counselor, you need to be patient and slowly open the client's heart, so that you can have a deeper understanding of the client's real needs and help the other party achieve real growth.
