Enterprise profile
"The fragrance of osmanthus flowers are yellow in the chrysanthemums, and the Wenlou soup is crowded with people to try it." The Guwenlou Hotel originated from the Hexia, a thousand-year-old ancient town in Huai'an City. When you climb to Wenlou and admire the lake light and water of Xiaohu, you will suddenly feel elegant and pleasant. It is often a place for literati and scholars to gather, so it is named "Wenlou". It began in the Qianlong period of the Qing Dynasty and flourished in Jiaqing (1817). It has a history of more than 200 years. It is a century-old catering brand that has been protected and developed in the province. It is also a catering management service company with the concept of inheriting the characteristics of authentic Huaiyang cuisine and promoting Chinese food culture. Over the years, Huaiyang's dietary characteristics, which have won the "three wonders" of color, fragrance and taste, have been favored by people from all walks of life, and have won many honors such as "Famous Chinese Snacks" and "Intangible Cultural Heritage of Jiangsu Province". The Guwenlou Hotel has been going on for a hundred years, not only because of its unswerving inheritance over the years, but also the innovative spirit of constantly seeking breakthroughs to this day.
General Manager of Huaian Guwenlou Catering Service Co., Ltd.
Huang Jiali
Charming female leader
For many years, Ms. Huang Jiali has been practicing the spirit of craftsmanship, abide by professional ethics, and create extraordinary value with integrity in ordinary jobs. While inheriting classics, she does not forget to seek innovation. In order to continue her century-old brand glory, she has made unremitting efforts with her tenacious will.
Innovation leads the gold brand
As a tourist landmark in Huai'an, this restaurant is good at making authentic Huaiyang cuisine, attracting a large number of tourists to come and taste. Faced with how to develop old brand innovation, this quiet and powerful woman can always burst into strong stubbornness. She led the team to inherit and innovate Huaiyang cuisine, and successively launched Huaiyang lion head, Kaiyang Pucao, Hongze live fish pot stickers, Huaiyang big boiled dried shreds, etc. Among them, the hotel's signature dish, Wenlou soup buns are the most popular among diners and must be ordered at almost every table.
Finally and sincerely strengthen management
General Manager Huang Jiali's straightforward and enthusiastic personality makes people feel that it is easy to get close to. In the eyes of employees, she is like a kind sister. Although she is only in her forties, her concern for employees is meticulous. It is hot in summer and unlimited cold drinks; in the winter, she buys warm babies for employees; when employees are sick, they bring medicine as soon as possible; when they are sent during the New Year and the holidays, they never arrears their wages. In the eyes of old employees, she is like a "sister" to support Wenlou Hotel.
Give back to the society with sincerity
During the COVID-19 epidemic prevention and control period, General Manager Huang Jiali actively responded to the government's call, took the initiative to close the hotel, volunteered to be a volunteer, and participated in the local epidemic prevention and control work. Seeing that front-line staff didn't have time to eat, she bought instant noodles and mineral water at her own expense of 3,000 yuan. Huang Jiali is a caring person. She has participated in many social activities, took the initiative to assume social responsibilities and convey love.
Under the leadership of Ms. Huang Jiali, Wenlou Catering People used practical actions to create a monument of water and Huaian and a food paradise, continuing to write the glory of a century-old brand, and writing a new chapter in the high-quality development of Huaian in the new era.
front hall manager of Huaian Guwenlou Catering Service Co., Ltd.
Li Linmei
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01
The development of an enterprise must be based on mutual trust and unity, and the team is the key. Ms. Li Linmei often communicates with employees to understand work and life situations, so that her colleagues can feel the warmth of the big family.
02
Ms. Li Linmei believes that as the front desk manager, service is the top priority and that consumers should feel at home in Wenlou. Formulate strict rules and regulations: reward and punishment system, training system. Adhere to the system of teaching and helping, new employees will be qualified to enter the store for training, and a more experienced master will be equipped with one-on-one to helping to improve employees' service capabilities.
03
Strictly abide by the regular meeting system. Regular meetings are work arrangement meetings and summary of criticism and self-criticism, as well as awards and punishments. Through regular meetings, employees can constantly update their concepts, improve their shortcomings, and further do their work well.
04
Strictly implement the national policies and policies and maintain the corporate image. During the epidemic, do a good job in epidemic prevention.
