[Source: The Third Xiangya Hospital] On June 30, the Spinal Surgery Department of the Third Xiangya Hospital organized standardized professional etiquette training for general medical staff. Forty medical staff, resident training staff, training staff, graduate students, and inte

[Source: Third Xiangya Hospital]

html On June 30, The Third Xiangya Hospital Spine Surgery organized a standardized training on professional etiquette for general medical staff. More than 40 people participated in the training.

"If you don't learn etiquette, you can't stand up." In the training class, supervisor nurse Yi Yang Mengni analyzed and explained the principles of etiquette, appearance etiquette, appearance etiquette, appearance etiquette, and behavior etiquette based on clinical work and real life. , and two teachers, Wang Zhengguang and Wang Mengjiao, demonstrated the appearance and etiquette on the spot, making the training course more vivid and vivid. Yi Yangmengni also simulated different tones and intonations when answering the phone in different moods and states. Usually, when answering the phone with a smile, the tone will be softer and the tone will be more friendly. The final scene was reproduced, with Wang Zhengguang, Guo Mimi, Wang Mengjiao, and Feng Wanjiang simulating the admission of newly admitted patients on site, giving everyone the most intuitive and realistic experience.

celebrates the 20th National Congress and makes contributions to a new era. The Spine Surgery Department of the Third Xiangya Hospital actively responded to the hospital's call. With the strong support of department director Deng Youwen and the active promotion of head nurse Yang Chi, the "Chinese Dream·Labor Beauty" standardized professional etiquette training for medical staff in the Spine Surgery Department was successfully completed. In the training class, Deng Youwen summarized and emphasized that spine surgery is a young department. As a member of the national team, we must set a benchmark for the "national team". Every department member must pay attention to personal image, department image, and hospital image. Working hard to practice business skills also improves personal overall quality and improves service awareness. "Everything is for people's health." A good admission experience will leave a deep first impression on patients and their families. A good impression will last throughout the entire hospitalization process and will make it easier for us to carry out clinical work. This is a virtuous circle. Therefore, on the premise of ensuring the safe cure of patients, we must standardize our appearance, words and deeds, and medical treatment, and promote the harmonious development of the doctor-patient relationship with practical actions.

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