Yesterday I shared with you the ninth part of the Huawei Smart Park Construction and Operation Series: Operation System Establishment Methods
Today I share with you the tenth part: Operation Practice
February 2017 Huawei company Under the guidance of the overall digital transformation strategy, it established a smart park transformation project, using its own park as an experimental site to build Huawei ’s own smart park. At the beginning of the project, the overall goal was clarified: to build a safe, smart and green Huawei park with full connection and digitalization, to achieve safety, controllability, lean cost, simple experience, and excellent operation. After two years of construction and operation, by the end of 2018, Huawei's smart park business was completed and the established construction goals were achieved.
Huawei Smart Park mainly focuses on the daily office scenes of enterprises, so it focuses on the two key business links of park security management and park facility management, and carry out business scenario adaptation and continuous operation.
Taking the video patrol subscenario of park security management as an example, it focuses on how Huawei Smart Park can carry out business scenario adaptation and continuous operation.
Measures 1: Select the business scenario, analyze the operation process, role, organization, etc. involved
Based on the smart park solution, the daily patrol operation method is changed to a combination of remote centralized video patrol + on-site patrol. By analyzing the security patrol business flow activities, it is clear that this business scenario involves the "management" business flow and the two major operation roles of the Huawei security scenario (security positions and security mobile positions in the monitoring center).
Measures 2: Analyze business processes, plan daily operations, optimize the operation mode
Combined with the functions of smart park solutions, analyze the operation process of video patrol scenes, and clarify the business actions of relevant roles. For example, the park security supervisor needs to configure video patrol tasks in each period according to the security management focus of different periods; the security staff of the monitoring center are responsible for the execution of video patrols and reporting of abnormal situations; the personnel of the mobile patrol post are responsible for the reception and handling of abnormal situations, etc. Through business process adaptation, reduce on-site patrols, improve security patrol efficiency, and more effectively ensure the safety of daily operations of the park.
Measures 3: Formulate "operation indicators" and continuously improve and optimize
In order to ensure the effective implementation of video patrol methods, in terms of management methods, Huawei administrative department sets management indicators such as the number of video patrols, the number of problems found in video patrols, and the proportion of "video patrols". Through assessment and traction, the number of video patrols used in the security post of the monitoring center is improved. At the same time, the operation team also actively listens to the work needs and improvement suggestions feedback from security personnel, and continuously optimizes and improves the functions of the video patrol sub-scene platform.
Through the above three major measures, it effectively guarantees the implementation of the video patrol plan and improves the efficiency and security level of the park's security operations.
is similar to the video patrol subscenario. The related business scenarios of Huawei Smart Park are all centered on digital platforms and have carried out business scenario adaptation activities, effectively ensuring the implementation, implementation and iterative evolution of the plan, and achieving good operating benefits.
Taking the energy consumption management subscenario as an example, combined with the smart park solution, through business process guidance and assessment indicator setting, the daily maintenance work of the technicians in the operation of the facility is led. For example, for the operation suggestions for the automatic pop-up of energy consumption optimization instructions on the smart park platform, technicians are required to respond and execute in accordance with the instructions. If there are any objections, feedback may be made and not adopted; at the same time, for manual operations without system instructions, the reasons need to be clearly given.
In this way, with the help of big data technology, the feasibility and accuracy of system suggestions are gradually improved, the operation of the cold machine is effectively guided, and the orderly development of the comprehensive energy consumption management work in the park is promoted.
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