Jing'an District Zhabei Central Hospital has won the Shanghai Civilized Unit for 14 consecutive years and the Shanghai Health System Civilized Unit for 13 consecutive years. In 2022, the hospital was selected as a pilot unit for the tutoring category of public hospitals in Shanghai. The hospital will promote the high-quality development of public hospitals by fully building a functional, humanized and intelligent medical service system that matches the urban functional positioning.
On October 19, the "Jing'an District Zhabei Central Hospital New Era Civilization Practice Station" was established and unveiled, taking substantial steps for the hospital to promote the creation of national civilized unit . Relevant leaders from Jing'an District Spiritual Civilization Office, Jing'an District Health Commission, and Jing'an District Zhabei Central Hospital participated in the unveiling event.

The establishment of the "Jing'an District Zhabei Central Hospital New Era Civilization Practice Station" will actively implement the "Party Building + Volunteer Service" model and carefully create a new era civilized practice volunteer service matrix with distinctive professional characteristics, practical things for the people, and help the creation of a civilized urban area, and carefully polish the volunteer service brands such as "Health Bridge", "Smiling Angel", "Red Cross Emergency Rescue", "Epidemic Prevention and Control", "Health Lecture Hall", "Traditional Chinese Medicine Culture Inheritance", "Hydrodialysis Patient Kidney Friends Association", "Medical Humanistic Care for Patients with Cancer Pain", "Music Healing", "Rational Drug Use" and other volunteer service brands.

After the establishment of the "Jing'an District Zhabei Central Hospital New Era Civilization Practice Station", the hospital will strengthen humanistic education for the hospital staff and promote the professional spirit of "respecting life, saving lives and helping the wounded, willing to make sacrifices, and boundless love". Focusing on "everything is patient-centered", we will innovate service concepts, improve service standards, and refine service standards. We will continuously strengthen the service awareness and professional qualities of cadres and employees, gather our efforts to ensure that medical treatment and services are civilized, high-quality and efficient, and continuously improve patients' medical experience and satisfaction, and continuously inject internal driving force into the goal of continuously supporting the construction of a healthy China.

With the establishment of the "Jing'an District Zhabei Central Hospital New Era Civilization Practice Station" and the promotion of the creation of national civilized units, the hospital will, under the guidance of the District Spiritual Civilization Office and the District Health Commission, continue to adhere to the concept of "life first, people first", widely practice the core socialist values of , coordinate the promotion of civilization cultivation, civilized practice, and civilized creation, adhere to the leadership of party building, education first, and cultural bacon, further enrich creation measures, create a strong creation atmosphere, create a medical service brand, implement epidemic prevention and control work, consolidate the results of civilized creation, continuously improve the level of medical service, patient satisfaction, and hospital civilization level, and protect the health of the people with heart, emotion and effort, and help the construction of "International Jing'an , Excellent Urban Area"!
Reporter: Wang Wenying
Pictures: Wang Wenying
Video: Fu Lei
Edit: Ye Ping