Against extravagance and waste
Professor Mayo studied a working group that wound coils. There were 9 winders and 3 welders in the group. The welders worked for the winders, and these 12 people were front-line production personnel.
.
In addition,
has 1 supervisor and 2 quality inspectors. Who among these people has the most power? Logically speaking, the person with the greatest power should be the supervisor, followed by the inspector.
But Mayo found that the real influence at the work site is the wire winder, and the power relationship is completely reversed. Why is this?
Because wire winders play a key role in the production process. When to open the windows for ventilation and when to close the windows, the winders have the final say. Wirewinders show their status and superiority by deciding on small things outside of their work.
On this point, if you renovate a house in the future, you can go to the construction site to see it in person. You may find the same thing as Professor Mayo. Those who are really technically knowledgeable will often have more words on
right.
Mayo also discovered that the various
people who ran errands to get food at noon were welders, because they had to work for the wire winders, so they were always like apprentices, obediently fetching food according to instructions and time. But welders also have emotions to vent, and the people they vent to are porters. Porter is not a regular member of the
working group and is often teased at work.
For example, after the welder finishes welding, he will spit on the terminal of the completed
. When the porter comes in, the welders will smile to each other.
Mayo also found that in this organization, some small groups would be formed around the key employee of the wire winder. The purpose of establishing a small group is to ensure everyone's interests and jointly resist the attacks of the supervisor.
There are conditions for joining a small group. First of all, you can't be too outstanding, and you can't be too bad. Because if you are too bad, people will look down on you and be too lazy to absorb you into their informal organization.
When joining a small group, you must put the interests of other people in the small group first, so you can't show too much. At the same time, you should not have a good relationship with the supervisor, let alone go to the supervisor to make small reports about others.
Therefore, in the context of this interpersonal relationship, the common interests of informal organizations are the core thing that determines production efficiency, rather than each person's ability and the organization's pre-set goals.
This is a very important discovery of the Hawthorne Laboratory.
Endless Summer
Endless Summer
In the endless and lazy summer, there is a kind of flower blooming, waiting for it. Like an unfinished dream, like a boundless love. The entanglement of flowers and summer writes "Endless Summer".
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Live well and love seriously
