On October 26, 2022, BOSS Direct Recruitment issued the "Third Quarter Platform Governance and Service Bulletin" (hereinafter referred to as the "Bulletin"). The "Communiqué" introduced that from July to September, with the increase in user scale and activity, BOSS Direct Recruitment further improved the platform's governance capabilities, continued to improve the three-dimensional and front-line security system, and made every effort to ensure job search safety and experience.
In the third quarter, BOSS Direct Recruitment strengthened safety education for job seekers, and the platform system actively issued and pushed job search safety risk warnings, anti-fraud science knowledge, and civilized communication user education have reached 750 million times. During the quarter, a total of 160,000 illegal recruiters were banned. The Bulletin shows that in the third quarter, the BOSS Direct Recruitment Security Team assisted the police in providing 70 clues of illegal crimes, arrested 1,109 suspects of illegal crimes, and destroyed 22 criminal dens.
initiates the personal violation of recruiters
Recruiters who have undergone strict recruitment qualification review make illegal words and deeds during the release of recruitment information or communicate with job seekers on positions and interviews, bringing bad experiences to job seekers, and also violates the platform's advocacy and destroying the job search and recruitment ecosystem. In order to better solve this kind of problem, BOSS Direct Recruitment launched a special project for the governance of personal violations by recruiters in the third quarter of 2022. Among them, the "cock-killing action" that is suspected of recruiting sexual harassment was announced in the first issue. The public disclosure includes the name of the company to which the recruiter belongs and the reasons for the violation. The relevant person in charge of
BOSS direct recruitment said that he hopes to remind job seekers to avoid pitfalls in advance through public announcement; on the other hand, recruitment is a job behavior. This can establish an information sharing mechanism between the platform and the employer, and support employers to strengthen the management of recruiters.
"Cock-killing Action" has received support from many netizens. Dr. Ren Qiming, director of the Internet Information Law Research Association of the Chinese Law Society and assistant professor at the School of Civil and Commercial Economics and Law of China University of Political Science and Law, and Hu Gang, deputy secretary-general of the Legal Affairs Committee of the China Internet Association, also said, "The platform is willing to go beyond the scope of legal requirements and take one more step, and should be encouraged."
In the third quarter, BOSS Direct Recruitment was also continuously optimizing security strategies and product functions related to preventing recruiters' personal harassment, focusing on covering female job seekers on the platform.
In addition to enriching the disposal methods and increasing the penalties, BOSS Direct Recruitment also improves the safety awareness of job seekers and regulates recruiters' behavior by strengthening user education. The Bulletin shows that in the third quarter, the platform launched 17 issues of knowledge and popular science content on topics such as order brushing routines, personal attacks, and employment discrimination, accurately covering more than 3 million job seekers and recruiters.
platform governance improves quality and efficiency
Internet platform governance is a long-term and comprehensive proposition. In the field of online recruitment, since 2021, BOSS Direct Recruitment has continued to explore plans to join forces with industry institutions, recruiting companies, users and other forces to participate in co-governance.
The Bulletin shows that in the special governance of the food delivery industry, the platform cooperates with the leading food delivery platform to jointly ensure that the information of enterprises, recruiters and positions related to the platform is authentic. In the third quarter, the effective complaint and reporting rate in the food delivery industry was reduced to below the platform average.
The "Conch Plan" special project for blue-collar job fidelity that lasted for nearly two years is progressing smoothly. The "Communiqué" introduced that in the third quarter, the "Conch Preferred" positions, selected through multiple certification methods such as platform qualification verification, project review, and job information verification, increased by 104.9%, and the effective reporting rate of job seekers has been reduced to 8% of 10,000.
From the perspective of job search and recruitment efficiency, companies that have joined "Conch Preferred" have increased their recruitment efficiency by 185.8% based on the job achievement rate.
technology + artificially strengthen security governance and service capabilities
In the current stage of the development of the Internet, data security and personal user privacy protection have become key issues in the growth of Internet companies. In 2022, benchmarking against high standards in the Internet industry, BOSS Direct Recruitment continues to increase investment, strengthen data security and privacy protection, and continuously improves its technical capabilities. In September, BOSS Direct Recruitment was awarded the first "Data Security Management Capability Certification" (DSMC) certificate in the online recruitment industry.
In terms of governance, the "Communiqué" introduced that in the third quarter, the platform has stepped up its crackdown on violations for privacy claims. In severe cases, it may lead to a complete ban on the company where the illegal account is located. On the product, the resume privacy setting function has been launched. When the job seeker chooses to activate this function independently, the recruiter can only contact the job seeker through a virtual number.
In order to improve the job seeker experience, BOSS Direct Recruitment has also launched a new product function in a special campaign to manage salary falsehood.
As we all know, different industries and positions, the salary structure of employees will be different. However, due to the differences in the perception and purpose of both parties in the job hunting and recruitment, it is inevitable that there will be disputes over salary and benefits when communicating, and reports related to false salary often have difficulty in providing evidence and verification.
In order to enhance the standards for recruiter job releases, reduce the communication problems of job seekers and help job seekers in need to leave certificates and report them, in the third quarter of 2022, BOSS Direct Recruitment added the function of compulsory basic salary to some job categories. It is reported that the platform clearly stipulates that the basic salary is the minimum salary for the position, and filling in the false salary will be punished by the platform. In September 2022, the number of reports on false job salaries decreased by 31% month-on-month.
manual verification capabilities continue to play an important role in the platform governance of BOSS Direct Recruitment. The Bulletin mentioned that in the third quarter, the BOSS Direct Recruitment Tiebi team traveled across 160 cities in China, and the team members walked a total of 150,000 kilometers.
"BOSS Direct Recruitment is committed to using technology to solve problems in the career field, and solving job safety issues is an important link." The relevant person in charge of BOSS Direct Recruitment introduced that in the future, the platform will continue to increase technical and human resources investment, work with all sectors of society to promote the good ecological construction of online recruitment, and create a clean and harmonious job search environment for job seekers.
This article is from the financial world information
