On September 28, Jincheng City's 2022 "Service Certification Experience Week" was officially launched at Jincheng Rural Commercial Bank. The theme of the event is "Service Certification Promotes Development and Benefits People's Livelihood". This event is an important part of the

2025/05/2913:29:34 hotcomm 1118

htmlOn September 28, Jincheng 2022 "Service Certification Experience Week" was officially launched at Jincheng Rural Commercial Bank. The theme of the event is "Service Certification Promotes Development and Benefits People's Livelihood". This event is an important part of the "Quality Month" event in Jincheng City. Service certification is a new certification system based on customer perception, attention to organizational quality management and service characteristics satisfaction. "Service Certification Experience Week" aims to further expand the influence of service certification and inject new vitality into the urban area's implementation of the quality-strengthening district strategy. At the launch ceremony of

, Dou Qinfang, deputy secretary of the Party Committee of Jincheng Rural Commercial Bank, introduced the bank's service certification; Zhou Qingyun, secretary of the Party Committee and director of the Urban Market Supervision Administration, put forward requirements for strengthening service certification supervision and helping financial institutions to develop high-quality; Zhao Zhihui, a second-level researcher at the Jincheng Market Supervision Administration, announced the start of the launch ceremony.

At the event site, the counter of the bank hall was equipped with reading glasses and calculator, books, educational toys, etc. were placed in the lounge area, and convenience tool boxes such as umbrellas were also stored at the entrance of the hall. In particular, the "Dandelion Love Station" set up in a corner of the hall can provide resting places and convenient services to outdoor working groups such as sanitation workers, taxi drivers, couriers, etc., and this place has become their "rest", "gas station" and "heartwarming". Jincheng Rural Commercial Bank has implemented service certification for three consecutive years, continuously improving service quality, creating service brands, and promoting high-quality development of the service industry. During the service certification experience week, the Urban Market Supervision and Administration Bureau will closely combine with the current "Quality Month" activities to strengthen the promotion and publicity of service certification, and improve the awareness of service certification; give full play to the demonstration effect of certified organizations, and cultivate service brands that are popular among consumers; deeply practice the concept of "service is the sea" and continuously enhance the people's sense of gain and happiness. After the launch ceremony of

, representatives of customers, financial institutions, market supervision departments and other representatives held an on-site experience activity at the Jincheng Rural Commercial Bank branch.

(Wang Pengpeng)

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