Misunderstood by the leader, explanation is the most naive behavior. People in high EQ workplaces use three tricks to turn against the customer

文/大商在线, Sun Ligeng

In the workplace, I believe that everyone will fall into such a dilemma, that is, they clearly work very hard at work, but innocent leaders misunderstand them.

It’s impossible to say that you can’t go to your heart when you encounter such a situation. After all, everyone wants face. Everyone hopes to be appreciated and praised by the leader at work. No one wants to be for no reason. Suffer this sin.

But such a thing happened and caught you off guard. What should we do?

I remember that there is a debater named Fu Shouer in Qipao. She once said straightforwardly in "being misunderstood by the leader or clarifying this debate": "As a person, you should care about it, and if you are wronged, you should speak up. !"

Seriously, just listen to this kind of words, don't take it seriously, after all, they are variety shows, and variety shows are not life.

If you really follow this approach in the workplace, then you will become the first employee in the company to be eliminated. Even if you cry, scold, and explain again, you will still be misunderstood by the leader in the end and treated as sophistry.

I have a close colleague called Xiao Liu, Xiao Liu is a "professional backer": if things are done, they don’t have their own merits, but if they’re done, they’re caught up in the back, and finally they see themselves in the eyes of the leader. It also became useless.

Sometimes I would be wronged for him, and I hate that iron can't make steel and ask him why he didn't ask the leader to explain clearly. He always shook his head helplessly: "In the future, you will be under the leadership of the leader. If you can bear it, you can endure it."

I don't agree with this practice of swallowing your breath. Of course, I also oppose being upright with the leader. In the face of leadership misunderstandings, we must also pay attention to methods and methods. Today we are going to solve this: In the workplace, when being misunderstood by the leader, what should be done to prove innocence and leave a good impression on the leader? Learn three tricks to make you turn the guest first!

1, first agree, and then propose

In the work of the company, it is often necessary for some people to become the "back pot", whether it is your pot or not, You all learn to take this responsibility on yourself for the first time.

When many people encounter work mistakes, the first thing they think of is to explain or throw the pot away, but this will only get more and more confused. "The boss can't blame me for this, because my colleague xx didn't confirm in time...". If this is the explanation, the leader will directly include you as a bad employee with no sense of responsibility.

In fact, we only need to follow a principle, that is, "Agree first, then propose" , such as: "I am indeed responsible for the mistakes made in the guest speech this time. I did not check carefully enough. In addition, my colleague is small The customer that Wang was responsible for changed people temporarily and did not give me feedback. I will pay attention next time.”

You admit that the mistake is to buffer each other's space, and the supplementary leaders after will be patient to listen. Go down.

2, take the initiative to take responsibility and minimize the loss

If your first step of "approving first, then raising" did not impress the leader, then you Need to learn to take the initiative to take responsibility.

You can say something like this: "Leader, I am deeply aware of the mistake. I am sorry that my negligence has affected the team. Although it is because my colleague xx did not give me feedback in time, the process went wrong, but this is the same as me If you haven’t done a good job of review, you have a greater connection. I’m willing to accept any criticism from you for the whole team.”

After saying this, the leader will feel that you are a person who dares to take responsibility. In the words, it is analyzed that this matter is not your fault, and the main responsibility is not you.

Leaders are also empathetic. As long as your attitude is correct, it will not embarrass you, but will comfort you: “It’s okay, pay more attention next time, don’t follow the same mistakes, and summarize normal activities after going out. Think carefully."

3. Regardless of the past, look ahead

If you do the first two points, in fact, the misunderstanding will be almost eliminated, but in order to leave the leadership For a good impression, we also need the ability to look forward.

Show the leader what you learned through this incident, what is the next plan, and how to minimize the loss. Not to be entangled with whether or not to be misunderstood by the leader, for the sake of momentary indignation and deep into it, into an endless loop of disagreement.

Looking forward. This is a good opportunity for you to perform and let the leader see your actions. If you can do things perfectly next, the leader may value you more. This is the so-called "reverse defeat to victory."

The weak only count the past, the winner will find a way to look forward!

Huang Bo said: "When you are strong, the whole world will treat you with peace." The same is true in the workplace, don’t Use an angry and dissatisfied justification and practical action is your best explanation!

Whether it is misunderstood by the leader or dumped, smart people can always face everything rationally and make the most correct choice.

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