Win-win people see life as a cooperative arena, not a fighting arena. Most people see things as either one or the other, either strong or weak, winning or losing. In fact, the world is so big that there is enough room for everyone to stand on, and the gains of others do not need to be regarded as their own losses.
Three basic characteristics of win-win morality:
Integrity: Define integrity as your own values.
Maturity: The ability to express one's own emotions and beliefs while being considerate of the thoughts and feelings of others.
Contentment: Believe that resources are sufficient and everyone has a share.
An honest, mature, and contented person uses few or no skills in interpersonal communication.
Five elements of a win-win agreement:
1 Expected results: Confirm goals and time limits, regardless of method.
2 Guidelines: Identify principles, guidelines and behavioral limits for achieving goals.
3 Available resources: including human, financial, technical or organizational resources.
4 Task Assessment: Establish performance evaluation criteria and time.
5 reward and punishment system: rewards and punishments are determined based on task assessment.
Win-Win gives individuals clear tasks that describe expected results, guiding principles, and available resources. Individuals are held accountable for results and complete self-assessments.
Different people and organizations can use the following four steps to complete the win-win process:
First, look at the problem from the other party's perspective. Really understand the other person’s thoughts, needs and concerns, sometimes even better than the other person.
Second, identify the main issues and concerns (not positions).
again, to ensure a result acceptable to everyone.
Finally, find the various possible paths to achieve this result.
" 7 Habits of Highly Effective People "
Chapter 7 Habit 4 Win-Win Thinking
Principles of Interpersonal Leadership
Reading Notes
