What are the useful RPA software for e-commerce? Really Intelligent RPA: Improving quality and efficiency is the standard choice for merchants. In the context of the digital economy, the collision of RPA (Robotic Process Automation) and AI has created a huge spark, which brings n

e-commerce? Really Intelligent RPA: Improving quality and efficiency is the standard for merchants to choose

In the context of the digital economy , the collision of RPA (robotic process automation) and AI created a huge spark, which not only brought about improvements in efficiency, but also There is a breakthrough in the ceiling of the traditional automatic industry.

combines e-commerce with RPA to intelligently solve the pain points of e-commerce. It has become a trend. Many top-level e-commerce companies have introduced RPA to carry out digital transformation and upgrade.

Liberate duplicate labor

Nowadays, e-commerce has fully entered the competition. Whether it is e-commerce, brand or enterprise, it is necessary to tap the existing user stock, user value, user repurchase rate and user retention rate. Especially with the economic downturn and rising labor costs, e-commerce companies are paying more and more attention to the refined management of e-commerce business.

From products, orders, marketing, procurement, inventory, after-sales, and even logistics and financial management, many business processes of e-commerce involve repetitive and tedious operations, such as information collection, data migration, form filling, and bill statistics. These operations consume A lot of manpower and time, cost and efficiency are topics that e-commerce companies can never avoid.

Using all human resources to support human operations is no longer enough to support the needs of e-commerce operations in the new era. Nowadays, market competition has become increasingly fierce, and the analysis of e-commerce operations still has a long way to go. Manual integration and analysis of order and customer data from multiple sources across platforms is inefficient and error-prone; store product listing and updating, order processing, inventory tracking and other operational processes are cumbersome and have low added value, further driving up labor costs. .

is the fastest growing company on the RPA track. Real Intelligence has innovatively integrated AI technology into traditional RPA products to create an IPA digital employee suite. It has fully self-developed AI underlying capabilities and continues to provide services to the entire industry through technological iteration and innovation. The RPA industry creates more innovative applications to help e-commerce companies reduce costs and increase efficiency, and achieve high-quality development.

Unleash the new potential of e-commerce

As a software robot, RPA can actually simulate human keyboard and mouse operations on the computer and automatically perform tasks according to certain rules. It is especially suitable for processing batch and repetitive tasks (such as product loading and unloading, batch modification , cross-system data collaboration, e-commerce reconciliation).

In view of the common pain points of e-commerce operations, RPA automation solutions cover common business processes of e-commerce and can help customers automate various aspects of e-commerce operations that are repetitive, cumbersome, labor-intensive, and easy at a low cost. Work items that went wrong.

Price is a major factor in attracting customers, especially during major promotions, when it is easier to engage in a "price war". In fact, RPA can automatically obtain and calculate product page prices, total discounts, discount information, and received price information from multiple e-commerce platforms in batches, helping merchants quickly grasp product price dynamics, solve the difficulties of merchant preferential activity management, and thus better avoid activities. Discount risk.

In addition, the user operation and member management aspects of e-commerce operations are a major key point in improving collections and purchases. For those who have inquired but have not purchased, coupons can be sent to further convert interested customers; for store members, you can Send message reminders when new releases are released. In fact, RPA can realize rapid mass sending of and messages. Compared with manual operation, it shortens the time by more than 50% and ensures the accuracy of message access.

In addition to the above two scenarios, in fact, RPA can also operate in marketing management , after-sales management, financial management, etc., promoting process automation, releasing manpower, achieving 7×24 hours of uninterrupted operation, and freeing up more for merchants. time, free up manpower; effectively solve the problem of manpower shortage, reduce labor costs, and help e-commerce achieve more efficient and refined operations.