Recommended models Practical
Douyin e-commerce Operation gadget
Douyin e-commerce essential
Private message Laiye Technology to customize the same style!
Douyin Live Automatic Reply Comment Robot
Introduction to the robot
The robot can automatically reply to questions from buyers in the live broadcast room based on keywords during the Douyin live broadcast.
Applicable fields
Live e-commerce/agents operation
Applicable people
Operations/customer service, etc.
@Developer: Zhiyi Studio
You can visit the official website of Laiye Technology to view the demonstration video
Business pain points
For consumers (buyers) , Good customer service essentially requires merchants to have a quick response service mechanism. Good interaction can increase customers' trust and stickiness in businesses and brands. Especially during live broadcasts on platforms such as Douyin, customer service (field control) is often required to respond to various questions raised by commenting customers and actively participate in interactions.
solution
Douyin live broadcast automatic reply comment robot, which can automatically reply to questions raised by buyers in the live broadcast room based on keywords during Douyin live broadcast. The robot can also be freely customized according to different live broadcast rooms, customize keywords and reply content, and send messages to the comment area in a loop.
privately message Laiye Technology to customize the same style!
Douyin store’s praise robot
Introduction to the robot
is a robot that can replace manual work and automatically send messages to buyers who have not evaluated in time, asking for praise.
Applicable fields
Live e-commerce/agents operation
Applicable people
Operations/customer service, etc.
@Developer: Shanchuang Technology Studio
You can visit the official website of Laiye Technology to view the demonstration video
Business pain points
In order to send updates to fans after the live broadcast Multiple activity messages, or sending mass praise messages to customers who have successfully completed transactions. A certain company has established a customer service team of more than a dozen people. However, relying solely on manual customer service not only requires a heavy workload, but also sometimes makes it difficult to reply in time and send bulk messages late. Moreover, the training and growth cycle for new employees is long and the labor cost is high.
solution
Douyin store's praise robot can replace manual work and automatically send messages to customers who have not evaluated in time, asking for praise, and can also push store activity messages to target customers. Meet the after-sales needs of live broadcast e-commerce companies while reducing customer service labor and management costs.
privately message Laiye Technology to customize the same style!
Douyin store automatic reply robot
robot introduction
robot crawls the Q&A settings of the specified page. Based on the content of the user's last speech, it matches the captured content of the page and outputs the corresponding reply.
Applicable fields
Live e-commerce/agents operation
Applicable people
Operations/customer service, etc.
@Developer: Cream Xiaosheng Studio
You can visit the official website of Laiye Technology to view the demonstration video
Business Pain Points
In the era of live broadcast e-commerce, merchants must not only provide The highest quality products and services must also provide the most efficient customer service experience. High-quality customer service can even directly bring new customers and repeat purchases, directly/indirectly increasing revenue by more than 20%.
solution
robot matches the content of the page crawl based on the content of the user's last speech, and outputs the corresponding reply. If the content is matched, the corresponding reply is output; if the content is not matched, the content is stored and the reply is set in the background so that it can be matched next time.
privately message Laiye Technology to customize the same style!
Douyin order Caiyuanbao Automatic order placing robot
Introduction to the robot
The robot can export sales orders from the Douyin platform and automatically match supplier products in the Alibaba Caiyuanbao system to place orders.
Applicable fields
Live e-commerce/agents operation
Applicable people
Operations/customer service, etc.
@Developer: Endeavor Studio
You can visit the official website of Laiye Technology to view the demonstration video
Business Pain points
The essence of live streaming is how to guide customers Place your order quickly while watching the live broadcast. However, many merchants reported that although some customers had placed orders during the live broadcast, it was still common for them to cancel their orders after the live broadcast. During the live broadcast process, you must take into account the order placement, which may affect the quality and progress of the live broadcast. If you wait until the live broadcast ends before placing an order, the chargeback rate may increase and affect live broadcast conversions.
solution
Douyin order Caiyuanbao automatic ordering robot replaces customer service for batch processing of orders, saving merchants labor costs and easily coping with shortages of manpower during peak business periods. The robot processes orders in a timely manner, improves order quality, reduces order return rates, and avoids customer loss.
For more e-commerce RPA robots, please come to the Technology Zhihu account for consultation in a private chat!
About Laiye Technology
Laiye Technology RPA+AI has now opened to use the community version for free. If you want to experience the intelligent automation platform products, you can click on the link to try it out!
For more information about LAIYE intelligent automation and other issues, please log in to
Laiye Technology (Beijing) Co., Ltd. official website
to learn more! There are also free exclusive one-on-one coaches to answer your questions! You can also send a private message to Ye Technology Consulting to find out!
As a leading brand of intelligent automation in China and even the world, Laiye Technology provides customers with transformative intelligent automation solutions, improves organizational productivity and office efficiency, releases employee potential, and helps governments and enterprises achieve human-machine collaboration in the intelligent era. The product of
Laiye Technology is a set of intelligent automation platforms, including Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Conversational AI, etc. Based on this platform, various types of software robots can be constructed according to customer needs to automate business processes and comprehensively improve business efficiency.
At present, Laiye Technology helps corporate customers in many industries such as electricity, banking, insurance, communications, and retail, as well as public sector fields including digital government , public health care, and college vocational education, to achieve the depth of various business scenarios. Breakthroughs and breakthroughs have built an end-to-end automation solution, which has served more than 200 Fortune 500 companies, more than 200 provincial and municipal governments, and thousands of small and medium-sized enterprises. It is among the top ten in the 2021 " Fortune " Fortune 500 list. Among enterprises, 7 are using Laiye Technology’s intelligent automation products.
