A few days ago, many Amazon sellers reported that some products containing 18650 batteries were removed from the shelves without receiving any emails or performance notices, which also involved some big-selling listings. From the seller's response, it can be seen that a large area of listings have been removed from the shelves in Canada, the United States, and Europe.
Let's interpret the Amazon platform's relevant policies and countermeasures!
(1) Platform Policy Interpretation
Recently, due to foreign safety complaints, Amazon is currently taking measures to remove products including 18650 batteries, and the battery models of electronic products also include other models: 14500, 16340, 20700, 21700, 26650, the product model has appeared in the previous Amazon banned product list, but it has not been enforced on a large scale. It is understood that the company has no sales chain affected by this policy.
(2) In order to deal with the possible delisting, the following solutions are suggested:
1. For products that have not yet been put on the shelves, avoid using the words 18650, mAh, and lithium batteries in the creation of listings. The pictures are also replaced; the information on the relevant battery model is also avoided in the relevant safety certification report to be submitted.
2. For products on sale, check and revoke the words 18650, mAh, lithium battery in the listing; at the same time, check whether there are the following documents in case the listing is removed from the shelf for appeal. 1) English instruction manual 2) Product six-sided drawing (PDF) 3) UL2056 report 4) DOC conformity statement 5) UN38.3 report and MSDS report .
3. For electronic products, the battery model also includes other models: 14500, 16340, 20700, 21700, 26650,The operation method is the same as above.
If the merchant has not yet handled the battery related testing and certification, you need to consult and handle it as soon as possible to avoid being removed from the Amazon platform and reduce unnecessary risks!
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