In the process of promoting the construction of clean government culture, Changyi Shibu Economic Development Zone Health Center takes professional ethics education as the starting point and the "Quality Nursing Service Demonstration Project" activity as the carrier, focusing on pragmatism, serving the people and being honest. Combined with hospital culture, clean government culture, hospital business, hospital affairs disclosure, convenience and humane services for the people, it widely carries out educational activities, strengthens the high-quality service concept of " patient-centered ", creates a strong hospital culture and clean government culture atmosphere, and has achieved subtle educational effects and a long-lasting alarm bell. In the
education activity, the hospital took "ambition and wholeheartedly serving the people" as the main content of ideal and belief education, "integrity, responsibility, integrity" as the main content of moral quality education, "integrity, frugality, and self-discipline" as the main content of integrity education, "fairness, democracy, and law-abiding" as the main content of legal awareness education, "medical ethics and medical style, humanized management" as the main content of high-quality service education, and "rules and regulations, operating procedures, hospital affairs disclosure and assessment" as the main content of supervision awareness education, improve the self-discipline awareness of medical personnel "integrity in practicing and practicing medicine with integrity", strengthen the service concept of "patient-centered" and update the professional ethics concept of medical personnel. Through six thematic education activities, medical staff are enhanced to practice medicine with integrity and improve their immunity to prevent duty crimes. All the cadres and staff of the hospital have established a noble sentiment of respecting integrity and respecting ceremoniality and being positive and positive, and a good image of "self-discipline, integrity and integrity in practicing medicine with integrity".
In the anti-corruption culture construction activity, the hospital also published technical strength, service commitments, convenience measures and charging items and standards, drug catalogs and prices, preferential measures, standards and methods, and medical insurance policies on the wall, which not only facilitates patients to see a doctor, but also plays a direct role in mass supervision.
In the implementation of the "Great Nursing Service Demonstration Project" and humanized services, the hospital aims to "strengthen basic nursing and provide satisfactory services", reasonably equip nursing human resources, improve service quality, consolidate basic nursing, and continuously improve nursing quality. Department signs were also set up in a conspicuous location to promote a "one-stop" accounting service, waiting chairs and TVs were placed in the waiting area, and medical handrails were placed in the corridors and corridors. The patient satisfaction was significantly improved, and the service satisfaction rate reached more than 95%. (report: Jiang Yisong, editor-in-chief: Guo Lei, submitted for review: Sun Qiang)
