(People's Daily Health Client Wang Ai Bing) "When I knew I could call 12345 to praise the doctor, I immediately called our local 12345." Recently, Ms. Wang from Jinan City, Shandong Province, went to the People's Daily Health Client to the People's Daily Health Client. The reporter reported that she wanted to use this action to allow more gentle and medicinal doctors to be seen and praised.
Zhang Xin. Photo provided by the interviewee
Ms. Wang said that she praised Dr. Zhang Xin from Chengxi Branch of Shandong University Dental Hospital. "I haven't received feedback from 12345 yet. I was surprised to hear this news, because many patients are a little afraid of treating oral diseases. So during daily work, they will find ways to relax the patients. In fact, it's done. My own affairs." On the evening of September 8, Zhang Xin, the attending physician of the Dental Dental Dermatology Department of Chengxi Branch of Shandong University Dental Hospital, told reporters.
"I went to Dr. Zhang to see my teeth four times from May 26 to July 8 this year, and I had teeth filling and root canal treatments. Not only did I give me professional treatment, but I was also very gentle and patient. The method was very light during the process. "Ms. Wang said that during the treatment process, Dr. Zhang would inform him in advance what it felt like and whether there was a slight pain. He had always had a fear of treating teeth, but now he is sometimes in the treatment. I won’t feel nervous even if I feel a little pain. After the last tooth filling, I need to observe for more than 10 minutes. Dr. Zhang sat next to me with the nurse and quietly accompanied me, so that if I feel uncomfortable, I will tell him quickly. .
Zhang Xin said, "When we mentioned 12345, we thought of complaints. I didn't expect that a patient could call us to praise us this time. In the past, patients expressed their gratitude verbally after the treatment, but I didn't expect that this time I could say that the patient would call to praise us. Receiving thanks in this way is also an incentive for us.”