On the morning of June 28, there were more people than usual in the Wannian Community Health Service Center in Chenghua District, Chengdu City. This is the day when Dr. Zhang Fang of the Endocrinology and Metabolism Department of Sichuan University West China Hospital and Dr. Luo Dan of the Department of General Medicine have regular consultations. Many residents in the area come here because of their reputation. “Before, it was not only a long journey to see experts from big hospitals, but also a long queue. In recent years, doctors from West China have come to the community health service center regularly every week, which is much more convenient for us.” In recent years, the Chenghua District Wannian Community Health Service Center has relied on the West China-Chenghua Urban Regional Medical Service Health Alliance to provide medical services. West China experts work at the grassroots level, effectively alleviating the service shortcomings of grassroots medical institutions, and the surrounding residents' sense of medical access and satisfaction have been significantly improved.
Expert outpatient clinic resources sink
Medical and prevention integration complement each other
Realize "minor illnesses in the community, major illnesses in the hospital, and rehabilitation back to the community", allowing high-quality medical resources to sink into the community, attracting patients to stay at the grassroots level for medical treatment, which is an effective way to alleviate the difficulty of medical treatment for the masses. , real solutions to the problem of expensive medical treatment.
"Dr. Hou, according to the method you customized for me, my blood sugar has been controlled very well recently. I take a pill in the morning and evening. It is much more convenient than the previous control method." Recently, Uncle Zeng, a patient with diabetes in the jurisdiction came to Wannian Community Health Service Center, as soon as they entered the clinic, they expressed their gratitude to Hou Yumin, the center's chief general physician. In recent years, Wannian Community Health Service Center has made great efforts to promote the construction of medical consortium . As one of the members of the West China-Chenghua Urban Regional Medical Service Health Alliance, the center has based on the population structure characteristics and service focus of the jurisdiction and the West China Hospital Center. Internal medicine, endocrinology and other professional departments have formed a joint docking. When the management effect of public health management chronic disease patients is not satisfactory, the central general practitioners will link up with West China experts to provide professional training, professional guidance, online consultation, A series of measures including formulating regulations and developing a "medical and prevention integration" working model will complement each other and benefit patients' health to the greatest extent.
"You still need to be hard-working, and patients with medical needs must be retained at the grassroots level. Doctors must have the confidence and ability to practice." Du Qiling, director of Wannian Community Health Service Center, said that the center uses the teaching model of West China experts to teach and help. , efforts have been made to cultivate the center's talent team, achieve the effect of sustainable development of medical resources, and strengthen residents' sense of identification with the center. So far, we have successfully trained 3 chief doctors for diabetes in the "West China-Chenghua Urban Regional Medical Service Alliance", 2 chief doctors in the "West China-Chenghua Urban Regional Medical Service Alliance" hypertension , and "West China-Chenghua Urban Regional Medical Service Alliance" "Two doctors from the general practice alliance.
Focus on patient needs
Focus on building distinctive disciplines
"Doctor Zhang, my baby had a fever yesterday when the air conditioner was turned on yesterday. Please help me take a look." On the morning of June 29, Ms. Xing, a resident of the jurisdiction, took her 3-year-old baby When my son came to the center, he immediately found pediatrician Zhang Guichuan. In the past two years, Dr. Zhang Guichuan has gained many "fans" from parents in the center since he became a doctor of the "West China Women and Children's Alliance". "Most parents who bring their children to see a doctor mainly treat their children's basic and common diseases, such as fever, cough, etc." Du Qiling said that the center is a "West China Women and Children's Alliance Community Hospital". After the children come to the center for medical diagnosis, Electronic medical records will be formed, and West China Second Hospital of Sichuan University will retrieve these medical records at any time to see if they have been handled properly, and then analyze and discuss them. Experts will "cover the details" to make residents feel more at ease when seeing a doctor.
It is understood that "centering on the health needs of patients, based on the population structure characteristics and physical examination data in the jurisdiction, focusing on creating characteristic disciplines and providing characteristic services to improve patients' medical experience" is the grassroots service provided by Wannian Community Health Service Center. Active exploration to improve quality and ability.The family doctor team of the center and West China Hospital have established a chronic disease management team through a medical consortium, fully integrating the advantages of general medicine and specialists to provide comprehensive and standardized medical services for grassroots people; in addition, the center provides services to the elderly in the jurisdiction every year based on the needs of elderly patients. Free physical examination and screening services are provided to understand the health status of residents in the jurisdiction by collecting physical examination data, and provide classification guidance, classification education, classification management, and classification reminders after classifying the disease spectrum of residents.
Informatization construction has improved
high-quality medical services for patients
The level of informatization construction is an important reflection of the management capabilities of primary medical institutions. Constantly improving digital construction and strengthening the supporting role of informatization will help simplify medical procedures and provide convenience to the people. , high-quality medical services.
Nowadays, "when you feel unwell, come to the center's West China Online Clinic for consultation" has become a new medical treatment habit for residents in the Wannianchang area. In order to strive to improve the level of informatization construction, Wannian Community Health Service Center has been committed to allowing "patients to travel less and information to travel more." In terms of telemedicine, the center is closely connected with West China Hospital to provide patients with information services such as remote film reading, case consultation, and case discussion through online outpatient clinics; in terms of chronic disease management and protection, the center provides 24-hour home care for key populations within its jurisdiction. Online medicine, door-to-door medicine delivery and home bed services.
"Conducive to the development of the center, conducive to the needs of the people, and conducive to the development of employees" has been the development purpose of Wannian Community Health Service Center in recent years. In addition to expanding the center's medical service area, the center also provides residents with information technology through information technology. More convenient and better medical services, and measures such as adding " self-service registration machine , payment machine" and other intelligent equipment, and opening a variety of payment methods have increased the connection between patients and family doctors.
West China Community Media Reporter Peng Rong. Picture provided by the center.
[If you have news clues, please report them to us. Once adopted, we will be compensated. Follow us on WeChat for reporting materials: ihxdsb, QQ for reporting materials: 3386405712】
