Pre-sales and after-sales problems arise when users consume in WeChat Video Store. When consulting customer service, customer service is not convenient for using computers during non-working hours and is inconvenient to use the computer, how can they view and process consultation messages on the mobile phone?
Use Sesame customer service system to help you realize this idea.
Connect the video store to the Sesame system, which can view visitor orders in the reception sidebar, and can also manage customer consultation messages on the mobile phone. Reply to messages on your mobile phone.
Sesame Small Customer Service Video Number Order Pass Tool can help merchants in Video Number Stores better operate video number stores and manage and serve customers well.
Sesame Small Customer Service Video Number Order Pass Tool can not only help merchants handle consultation on the mobile phone, but also supports many functions that help merchants better manage users.
For example, view orders in the sidebar, connect order information with the enterprise WeChat official account mini program, customer service sends coupons to customers, customer service changes the order price to customers,
uses quick reply, intelligent transfer and allocate customer service after distinguishing pre-sales and after-sales issues, automatically labeling and linking with other platforms after placing an order, and receive after-sales order notifications at any time, etc.
Large video account store merchants should take over user consultation and retain users. They must try the video account store tool of Sesame Customer Service!
