Enterprise is received by the corresponding department responsible for business, our business department, and the marketing department responsible for marketing. The Finance Department responsible for finance will come to receive you. This kind of pick-up is called the counterpart department responsible for pick-up. Of course, no matter who picks up the meeting, the middle level will take over the top, the grassroots will take over the middle and low levels, and the top will be responsible for this meeting. These principles remain unchanged.
Business Reception Etiquette Training
Of course we will also encounter some large-scale meetings, large-scale meetings with hundreds of people. At this time, you can choose to set up a reception desk at the airport, station or hotel to receive and send you off uniformly. After
picks up the station, we will talk about the preparation before picking up the station. The more complete the preparations before picking up the station, the smoother the pick up will be. I have summarized six items for you:
The first thing to prepare is the guest’s flight, the number and carriage of the airport train that stops, and the time and place of high-speed arrival.
The second item is to master the information of the guest of honor. When you meet the guest of honor, you should call him by the right name and title, know his characteristics, and understand the taboos. How many guests are there and what their identities are.
The third is to coordinate and implement our own pick-up personnel, service personnel, and media reporters as to when and where they should gather. This coordination is really important. Every position in the reception is a key position. The absence of a certain position will lead to reception accidents. If a guest arrives and some pick-up personnel are still on the way, even if they are relatives and friends, they will be annoyed. The fourth point of
is to ensure smooth communication. This information must be synchronized between the persons in charge of major positions. Keep informed of their respective progress to facilitate collaboration among various departments.
The fifth is to coordinate the preparation of the station in advance, coordinate the airport, this train station, go through the exit procedures in advance, and fill in the relevant procedures. When necessary, a lounge must be arranged so that guests can rest first when they arrive. If the welcome ceremony is to be held in rainy, snowy or hazy weather, it will have to be moved indoors.
Director Cheng Congzheng
The sixth part is the selection of the welcome point, the most formal welcome point. If it is an airplane, the head of state often sets up a welcome point in front of the airplane spiral staircase. If you take a train to a railway station, the train's carriage is also a platform no matter how good it is. At the exit of the expressway, this is a very formal welcome point. There are not so many formalities in life, and the welcome point is usually the arrival hall of the airport. Domestic guests arrive domestically and international guests arrive internationally. At the exit of the train station, you don’t have to enter. At the exit of the bus station, some guests go directly to the station. You go to the gate of the station. This is generally the welcome point. The above six items are determined based on the identity of the guests. Not all guests need to prepare according to this procedure.
today explains the business reception etiquette training - six things to note when picking up the station. Have you learned it?
