I don't expect life to go smoothly, but I hope that when I encounter difficulties in life, I can be its opponent. Although many people complain that the plot is ridiculous, as a TV series, if the plot does not conflict and has ups and downs, it will definitely be uninteresting.

I don’t expect life to go smoothly, but I hope that when I encounter difficulties in life, I can be its opponent.

----Albert Camus

" An Jia " starring Sun Li and Luo Jin is currently on the air, and the topics are coming one after another. Although many people complain that the plot is ridiculous, as a TV series, if the plot does not conflict and has ups and downs, it will definitely be uninteresting.

A friend who has worked as an intermediary before said after watching it: The plot is quite realistic. For example, skipping orders, cutting off orders from colleagues, concentrating on viewings, creating a best-selling scene, and creating a sense of scarcity are all "means" used by intermediaries, but the TV series shows them to be more contradictory and conflicting.

"Settle Down" tells the workplace story of a real estate agency in Shanghai, where two store managers and five clerks sell houses.

Put aside the plot points, , but in this small workplace of 7 people, there are three workplace truths that have to be said:

If you want to be irreplaceable, you must have your own unique and excellent skills.

Luo Jin plays store manager Xu Wenchang. Everyone calls her Aunt Xu.

Anjia Headquarters Vice President Zhai Yunxiao is Aunt Xu's old classmate. They were once colleagues and rivals. This old classmate wanted to fire Aunt Xu, so he sent Fang Sijin, played by Sun Li, to replace him. However, before firing Aunt Xu, he had to learn Aunt Xu's secrets-the skills of buying and selling old bungalows.

Aunt Xu is a master of buying and selling old bungalows in Shanghai. She has written a book called "Dream Back to a Ten-mile Bungalow". Aunt Xu also relies on her superb ability to buy and sell old bungalows. She has no worries about food and clothing. It is difficult for others to easily replace her. .

As long as Aunt Xu is willing, he can easily reach the top of the group headquarters. This is the main reason why Zhai Yunxiao is so eager to kick him out of Anjia.

In addition to the old house business, Aunt Xu also has a super skill - super strong connections and good popularity.

He can establish good interpersonal relationships with neighbors, customers, classmates and friends. These relationships that he usually maintains will help him at critical moments.

In normal times, the store would help neighbors send and receive express delivery, watch dogs, and allow children to do homework in the store. These trivial things once puzzled Fang Sijin, but employee Xie Tingfeng, a veteran employee, told him that these are the things that help the store Completed 8 tasks;

The TV interviewee flew away, and Aunt Xu went to help with an interview and met the reporter. Later, the reporter helped him a lot in a house delivery business;

His college bandmate, responsible for teaching customers His children’s musical instruments; his college classmates worked as lawyers to help him provide information and litigate cases; even his wealthy client, Boss Kan, became his friend and came to him every time his family changed houses and renovated;

Aunt Xu relied on her trustworthiness , sincerity, and a Buddhist character that is neither competitive nor robbing in the eyes of others, he has created a super strong network of relationships. These invisible connections have become his unique competitiveness, and he can solve problems efficiently and quickly every time.

Another store manager, Fang Sijin, played by Sun Li, was able to take the position of store manager at the age of 28 and was entrusted with important tasks by the headquarters. Where is her core competency? In my opinion, is the ability to solve problems.

Someone once said: What kind of person is most needed in the workplace?

Answer: Someone who can solve problems.

Fang Sijin’s life creed:

There is no house that I cannot sell.

This sentence is not a big talk to boost morale, nor is it an empty talk to comfort people. Fang Sijin is using his super problem-solving ability to fulfill this promise.

So although this sentence seems a bit arrogant, but in the plot that follows, we also see that there is almost no house that he cannot sell, because he has super power Ability to solve problems.

Property managers are using various reasons to ask for money from the intermediary, otherwise they will make things difficult for you when the intermediary shows the client the house.The three agencies on the same street, including Anjia, all hated him with itch, but they had no choice but to give tens of thousands to the property manager.

But Fang Sijin found a way to solve this problem, even if it meant venting his anger.

The opportunity has come.

The property manager used the security captain's child as an excuse to collect donations from various stores. The donation was about 100,000 yuan, but the property manager gave a very small portion to the security captain. Fang Sijin "accidentally" revealed this matter to the security captain. As you can imagine, the security captain and the property manager got into a fight, and both of them entered the police station.

When the house in Gong Family Garden was being sold, the owner's distant relative, the cousin, wanted to extort money, so the whole family occupied the house and refused to leave. This kind of rogue behavior makes people angry all over, but it is useless to just be angry and talk about peace.

Fang Sijin also has a way to deal with villains.

She first sent people to follow her cousin's grandma's two sons and obtained evidence of their current real residence and real economic level; then, she asked the homeowner to demolish the house that her cousin's grandma was holding on to in advance in the name of demolishing illegal buildings. The decoration team was told not to retaliate when hit or scolded, and video evidence was collected from beginning to end; the matter was successfully resolved through a series of operations. When

helped 985 sell a house, the client was a couple who had extremely strict environmental requirements. The couple was very satisfied with the house, but they chose to give up because the parents across the street made too much noise while tutoring their children with homework. In order to help 985 sell the house, Fang Sijin's solution is: transfer the children to another school and let the female neighbor move.

also laid out careful plans and plans for this solution: from striking up a conversation to finding a school transfer for the child, looking for a house, and a series of operations, he finally allowed the neighbor to move successfully and the customer bought the house.

Many people see this and think it is too idealistic. How can such a coincidence happen? Let’s not care about whether the whole thing is logically feasible or not. What we want to think more about is that when many people face such a problem, they will instinctively reject it and think that there is no way to solve it. As for those who have gone further in the workplace, they first think about how to solve it, what kind of difficulties and obstacles they will encounter in the process of solving it, and how can I eliminate this obstacle.

To make yourself irreplaceable, you must have: Others don’t have what I have, and others have my superior skills. Everyone knows about the so-called core competency of , but many people think of it too high, too far, and out of reach. In fact, we only need to be a little better than the people around us. Take clerk 985, for example, because he can speak English, he "stands out" among the five clerks and is designated by the customer to sell his house in China to his daughter who is already abroad.

If you do every little detail well and understand the customer's psychology well, you can get twice the result with half the effort. Otherwise, it will be like trying to fetch water from a bamboo basket.

In addition to the 2 store managers, there are 5 clerks in the store. In fact, everyone can pass the basic professional skills, but Those who stand out are those who grasp the details and understand the psychology of customers.

Wang Zijian plays the employee Wang Zijian, everyone calls him Prince. He is an employee who pays great attention to details, and he is one of the few employees in the store who clearly positions himself: only serves high-end customers.

Focusing on this goal, the prince has many exquisite details:

He lives in the staff dormitory like 985 and Lou Guanshan, but he has his own car to pick up and drop off high-end customers;

He wears customized high-end suits and visits a designated place every day He sends greetings to customers via WeChat regularly to make them feel valued;

He accompanies female customers for beauty treatments, and praises the rich lady’s youth so that others will not mistake her for her girlfriend;

He keeps the pen given to him by the female customer before signing the agreement. When the time comes, he hands it over and is praised by the female customer for his thoughtfulness;

In short, the prince understands the psychology of the high-end customers he serves, and satisfies these customers in every detail. He spends 80% of his time on these 20% customers, but things always get twice the result with half the effort.

I don’t expect life to go smoothly, but I hope that when I encounter difficulties in life, I can be its opponent.

----Albert Camus

" An Jia " starring Sun Li and Luo Jin is currently on the air, and the topics are coming one after another. Although many people complain that the plot is ridiculous, as a TV series, if the plot does not conflict and has ups and downs, it will definitely be uninteresting.

A friend who has worked as an intermediary before said after watching it: The plot is quite realistic. For example, skipping orders, cutting off orders from colleagues, concentrating on viewings, creating a best-selling scene, and creating a sense of scarcity are all "means" used by intermediaries, but the TV series shows them to be more contradictory and conflicting.

"Settle Down" tells the workplace story of a real estate agency in Shanghai, where two store managers and five clerks sell houses.

Put aside the plot points, , but in this small workplace of 7 people, there are three workplace truths that have to be said:

If you want to be irreplaceable, you must have your own unique and excellent skills.

Luo Jin plays store manager Xu Wenchang. Everyone calls her Aunt Xu.

Anjia Headquarters Vice President Zhai Yunxiao is Aunt Xu's old classmate. They were once colleagues and rivals. This old classmate wanted to fire Aunt Xu, so he sent Fang Sijin, played by Sun Li, to replace him. However, before firing Aunt Xu, he had to learn Aunt Xu's secrets-the skills of buying and selling old bungalows.

Aunt Xu is a master of buying and selling old bungalows in Shanghai. She has written a book called "Dream Back to a Ten-mile Bungalow". Aunt Xu also relies on her superb ability to buy and sell old bungalows. She has no worries about food and clothing. It is difficult for others to easily replace her. .

As long as Aunt Xu is willing, he can easily reach the top of the group headquarters. This is the main reason why Zhai Yunxiao is so eager to kick him out of Anjia.

In addition to the old house business, Aunt Xu also has a super skill - super strong connections and good popularity.

He can establish good interpersonal relationships with neighbors, customers, classmates and friends. These relationships that he usually maintains will help him at critical moments.

In normal times, the store would help neighbors send and receive express delivery, watch dogs, and allow children to do homework in the store. These trivial things once puzzled Fang Sijin, but employee Xie Tingfeng, a veteran employee, told him that these are the things that help the store Completed 8 tasks;

The TV interviewee flew away, and Aunt Xu went to help with an interview and met the reporter. Later, the reporter helped him a lot in a house delivery business;

His college bandmate, responsible for teaching customers His children’s musical instruments; his college classmates worked as lawyers to help him provide information and litigate cases; even his wealthy client, Boss Kan, became his friend and came to him every time his family changed houses and renovated;

Aunt Xu relied on her trustworthiness , sincerity, and a Buddhist character that is neither competitive nor robbing in the eyes of others, he has created a super strong network of relationships. These invisible connections have become his unique competitiveness, and he can solve problems efficiently and quickly every time.

Another store manager, Fang Sijin, played by Sun Li, was able to take the position of store manager at the age of 28 and was entrusted with important tasks by the headquarters. Where is her core competency? In my opinion, is the ability to solve problems.

Someone once said: What kind of person is most needed in the workplace?

Answer: Someone who can solve problems.

Fang Sijin’s life creed:

There is no house that I cannot sell.

This sentence is not a big talk to boost morale, nor is it an empty talk to comfort people. Fang Sijin is using his super problem-solving ability to fulfill this promise.

So although this sentence seems a bit arrogant, but in the plot that follows, we also see that there is almost no house that he cannot sell, because he has super power Ability to solve problems.

Property managers are using various reasons to ask for money from the intermediary, otherwise they will make things difficult for you when the intermediary shows the client the house.The three agencies on the same street, including Anjia, all hated him with itch, but they had no choice but to give tens of thousands to the property manager.

But Fang Sijin found a way to solve this problem, even if it meant venting his anger.

The opportunity has come.

The property manager used the security captain's child as an excuse to collect donations from various stores. The donation was about 100,000 yuan, but the property manager gave a very small portion to the security captain. Fang Sijin "accidentally" revealed this matter to the security captain. As you can imagine, the security captain and the property manager got into a fight, and both of them entered the police station.

When the house in Gong Family Garden was being sold, the owner's distant relative, the cousin, wanted to extort money, so the whole family occupied the house and refused to leave. This kind of rogue behavior makes people angry all over, but it is useless to just be angry and talk about peace.

Fang Sijin also has a way to deal with villains.

She first sent people to follow her cousin's grandma's two sons and obtained evidence of their current real residence and real economic level; then, she asked the homeowner to demolish the house that her cousin's grandma was holding on to in advance in the name of demolishing illegal buildings. The decoration team was told not to retaliate when hit or scolded, and video evidence was collected from beginning to end; the matter was successfully resolved through a series of operations. When

helped 985 sell a house, the client was a couple who had extremely strict environmental requirements. The couple was very satisfied with the house, but they chose to give up because the parents across the street made too much noise while tutoring their children with homework. In order to help 985 sell the house, Fang Sijin's solution is: transfer the children to another school and let the female neighbor move.

also laid out careful plans and plans for this solution: from striking up a conversation to finding a school transfer for the child, looking for a house, and a series of operations, he finally allowed the neighbor to move successfully and the customer bought the house.

Many people see this and think it is too idealistic. How can such a coincidence happen? Let’s not care about whether the whole thing is logically feasible or not. What we want to think more about is that when many people face such a problem, they will instinctively reject it and think that there is no way to solve it. As for those who have gone further in the workplace, they first think about how to solve it, what kind of difficulties and obstacles they will encounter in the process of solving it, and how can I eliminate this obstacle.

To make yourself irreplaceable, you must have: Others don’t have what I have, and others have my superior skills. Everyone knows about the so-called core competency of , but many people think of it too high, too far, and out of reach. In fact, we only need to be a little better than the people around us. Take clerk 985, for example, because he can speak English, he "stands out" among the five clerks and is designated by the customer to sell his house in China to his daughter who is already abroad.

If you do every little detail well and understand the customer's psychology well, you can get twice the result with half the effort. Otherwise, it will be like trying to fetch water from a bamboo basket.

In addition to the 2 store managers, there are 5 clerks in the store. In fact, everyone can pass the basic professional skills, but Those who stand out are those who grasp the details and understand the psychology of customers.

Wang Zijian plays the employee Wang Zijian, everyone calls him Prince. He is an employee who pays great attention to details, and he is one of the few employees in the store who clearly positions himself: only serves high-end customers.

Focusing on this goal, the prince has many exquisite details:

He lives in the staff dormitory like 985 and Lou Guanshan, but he has his own car to pick up and drop off high-end customers;

He wears customized high-end suits and visits a designated place every day He sends greetings to customers via WeChat regularly to make them feel valued;

He accompanies female customers for beauty treatments, and praises the rich lady’s youth so that others will not mistake her for her girlfriend;

He keeps the pen given to him by the female customer before signing the agreement. When the time comes, he hands it over and is praised by the female customer for his thoughtfulness;

In short, the prince understands the psychology of the high-end customers he serves, and satisfies these customers in every detail. He spends 80% of his time on these 20% customers, but things always get twice the result with half the effort.

Another person who is well versed in customer psychology is the airborne store manager Fang Sijin.

In order to give Fang Sijin a boost, the veteran gave Fang Sijin the runway house that had not been sold for ten years.

What is a runway room?

This is a strange house type. The house area is not large, 78 square meters, with two bedrooms, one living room, one kitchen and one bathroom. But there is a runway corridor between the two rooms. In the words of Dr. Gong, played by the buyer Hai Qing, her husband's room is outside the house and has to pass through a very long corridor.

html The 4-bedroom store manager was able to solve a house that had not been sold for ten years and a pair of difficult house-buying customers in a very short period of time. He relied on his ability to understand the customer's psychology. To put it bluntly, he talked about the customer's heart.

Hai Qing plays Dr. Gong, the director of the obstetrics and gynecology department of a hospital. The couple are both Ph.D.s, and they are a family of five. Their second child is about to be born, but they still have to squeeze into a one-bedroom house. Haiqing had to hide in a bathroom full of underwear and socks when she was working on her paper in the middle of the night, so her request was to have a storage room that could be used as a study.

The couple both have Ph.D.s. They have the aloofness of intellectuals and a literary heart that is about to be worn away by reality. These are all captured by Fang Sijin played by Sun Li. So she spent money to renovate the runway room, decorated the corridor with Hai Qing's children's paintings, opened a skylight in the attic to see the stars at night, and decorated the attic into a study room. The downstairs is her husband's bedroom. So the runway house was successfully sold.

In fact, during this process, Fang Sijin also did a lot of work. For example, he went to Haiqing's house to tidy up and take photos to make the one-bedroom and one-living house look bigger, more spacious and brighter, so that he could sell it at a good price. Let Hai Qing dispel her worries;

decorated the runway house and asked Hai Qing to come and see the house alone. Haiqing brought her husband with her, and Sun Li asked Haiqing's husband to take a look at the traffic facilities map around the community that he had prepared in advance. This was another detail or carefully designed process.

Why did Sun Li insist on letting Hai Qing look at the house alone?

I think there are two reasons. First, she saw that Hai Qing was a relatively strong person at home, and Hai Qing had the final say in deciding the size of the family;

Second, this powerful palace doctor also had a literary and artistic side, and Sun Li mobilized it Her inner grievance and unwillingness moved her literary and artistic dreams and made her buy this house; if her husband or family came to look at the house with her, there would definitely be many different voices during the house viewing process, so there must be It will affect Haiqing's decision and it will be more difficult to buy a house then.

Fang Sijin, played by Sun Li, has many details worth learning and researching when selling a house. For example, she is teaching Zhu Shanshan to ask the customer in advance how to come, find a parking space in advance if driving, and go out in advance to greet the customer if taking a taxi, because seemingly small things like driving and parking will directly affect the customer's purchase of a house. The mood of looking at a house.

For another example, when Lao Yan and his wife bought a house, although they had agreed in advance that they would buy the house in full, Sun Li also calculated the mortgage amount. When Lao Yan and his wife had some doubts, they quickly converted the extra money into steamed buns that Lao Yan and his wife could understand, and they wanted to sell 800,000 more steamed buns. Upon hearing this, Lao Yan and his wife immediately gave up their preparations for the loan and decided to go all out. money to buy a house.

Including Fang Sijin, when she rented a house to Boss Kan’s mistress, she knew that she was actually engaging in psychological warfare. Does the author of this public account know that on the surface, she seems to be very confident about this relationship, or as she puts it, she only values ​​feelings. But behind the scenes, Zhidou had a guilty conscience. Fang Sijin's two or three words made Zhidou shaken. So I was just renting a house, but I ended up spending a lot of money to buy a mansion.

Whether you are in sales or doing other jobs in the workplace, having a deep understanding of the psychology of customers or leaders and doing the details well will allow you to get twice the result with half the effort, otherwise it will be nothing.

Being shameless is really not a lie to fool people, it is the only way to success.

There is a saying on the Internet: What does success rely on?

Some people say: The first is persistence, the second is shamelessness, and the third is shamelessness.

Many people say this is poisonous chicken soup, but is this really poisonous chicken soup?

The clerk Lou Guanshan in "An Jia" is also Fang Sijin's apprentice. His first order was for two front-end houses, with a commission of more than 70,000 yuan. What did he rely on to sell two front-end houses? In his own words: insists on being shameless.

In order to sell front-end houses, he called customers at night, sent messages, and sent watermelons. The customers were so angry that they wanted to complain against him. He said that he could complain, but if you didn’t allow me to go to the front room, I would still call. The customer had no choice but to go and see it. After seeing it, he was very satisfied and closed two orders.

Many people say that this is too ridiculous. In reality, such intermediaries have long been blocked. Yes, we ordinary people will block such intermediaries when we encounter them, but we have to admit that a lot of trading volume is obtained through such "harassment".

When Fang Sijin first started working as an intermediary, she made three trips to the 28th floor in order to get the client's house selling order:

The first trip was to introduce herself to the client, hoping to sell the house to her, but the client refused;

The second trip was to deliver watermelons to customers to cool them down and quench their thirst (the entire community was out of power, and high-rise residents could not go downstairs);

The third trip was to bring dinner to customers after hearing that the power would be turned on the next day;

looked at the little girl in front of him. With her back wet, the customer agreed to hand over his house to her;

Therefore, in Fang Sijin’s view, this is how the customer and the order were obtained:

That’s why she would give her the house when Haiqing didn’t answer the phone , called over and over again;

Therefore, she told Zhu Shanshan that for every 100,000 orders sent, one order would be completed, which was proved by big data;

Therefore, she would go one by one in order to find a house that Lin Maogen was satisfied with. Street sweeping;

In this way, she can find an old house that meets the requirements faster than other intermediaries. Only by running faster and farther than others can there be success; and what we think of billing is to just let it happen, just sit and wait. Lists come at will;

Most of us ordinary people, firstly, feel that this will definitely not work, so they give up before trying, and instinctively deny it; secondly, after trying for a period of time, they stop without any effect.

Regarding these two points, I would like to share two short stories;

A friend opened a Taobao store and the business was not bad. She shared this experience with me, that is, don’t make any comments about something before it is done.

She works in women's clothing. Someone told her that after the customer completes the order, you should say one more thing: The main idea is to recommend matching styles to the customer based on what the customer bought.

For example, if a customer buys a dress, you can say that there is a matching jacket in the store. At first, after hearing this, my friend felt that this method was not feasible and no customer would pay for it. But after she tried it for a while, she found that it really worked, and the price per customer was much higher than before.

The actions of the protagonist in another story are similar to Fang Sijin’s tricks.

Mi Ya founder Liu Nan , she opened Mi Yababy's Taobao store in 2011. At that time, in order to get the distribution rights of Kao diapers, she made countless calls but failed, so she went to Kao's boss's home He was blocked at the door, so she relied on this stubborn spirit to win the distributorship.

It is said that many MiYa brands were won through "stalking". Because of this, it took her two years to build the Taobao store into a four-crown store, with sales reaching 30 million.

Jack Ma said:

Today will be cruel, tomorrow will be even crueler, and the day after tomorrow will be wonderful, but most of them will die tomorrow night.

Perseverance is never chicken soup, but the only way to success. Maybe it is not something worth mentioning.

Many people say this is poisonous chicken soup, but is this really poisonous chicken soup?

The clerk Lou Guanshan in "An Jia" is also Fang Sijin's apprentice. His first order was for two front-end houses, with a commission of more than 70,000 yuan. What did he rely on to sell two front-end houses? In his own words: insists on being shameless.

In order to sell front-end houses, he called customers at night, sent messages, and sent watermelons. The customers were so angry that they wanted to complain against him. He said that he could complain, but if you didn’t allow me to go to the front room, I would still call. The customer had no choice but to go and see it. After seeing it, he was very satisfied and closed two orders.

Many people say that this is too ridiculous. In reality, such intermediaries have long been blocked. Yes, we ordinary people will block such intermediaries when we encounter them, but we have to admit that a lot of trading volume is obtained through such "harassment".

When Fang Sijin first started working as an intermediary, she made three trips to the 28th floor in order to get the client's house selling order:

The first trip was to introduce herself to the client, hoping to sell the house to her, but the client refused;

The second trip was to deliver watermelons to customers to cool them down and quench their thirst (the entire community was out of power, and high-rise residents could not go downstairs);

The third trip was to bring dinner to customers after hearing that the power would be turned on the next day;

looked at the little girl in front of him. With her back wet, the customer agreed to hand over his house to her;

Therefore, in Fang Sijin’s view, this is how the customer and the order were obtained:

That’s why she would give her the house when Haiqing didn’t answer the phone , called over and over again;

Therefore, she told Zhu Shanshan that for every 100,000 orders sent, one order would be completed, which was proved by big data;

Therefore, she would go one by one in order to find a house that Lin Maogen was satisfied with. Street sweeping;

In this way, she can find an old house that meets the requirements faster than other intermediaries. Only by running faster and farther than others can there be success; and what we think of billing is to just let it happen, just sit and wait. Lists come at will;

Most of us ordinary people, firstly, feel that this will definitely not work, so they give up before trying, and instinctively deny it; secondly, after trying for a period of time, they stop without any effect.

Regarding these two points, I would like to share two short stories;

A friend opened a Taobao store and the business was not bad. She shared this experience with me, that is, don’t make any comments about something before it is done.

She works in women's clothing. Someone told her that after the customer completes the order, you should say one more thing: The main idea is to recommend matching styles to the customer based on what the customer bought.

For example, if a customer buys a dress, you can say that there is a matching jacket in the store. At first, after hearing this, my friend felt that this method was not feasible and no customer would pay for it. But after she tried it for a while, she found that it really worked, and the price per customer was much higher than before.

The actions of the protagonist in another story are similar to Fang Sijin’s tricks.

Mi Ya founder Liu Nan , she opened Mi Yababy's Taobao store in 2011. At that time, in order to get the distribution rights of Kao diapers, she made countless calls but failed, so she went to Kao's boss's home He was blocked at the door, so she relied on this stubborn spirit to win the distributorship.

It is said that many MiYa brands were won through "stalking". Because of this, it took her two years to build the Taobao store into a four-crown store, with sales reaching 30 million.

Jack Ma said:

Today will be cruel, tomorrow will be even crueler, and the day after tomorrow will be wonderful, but most of them will die tomorrow night.

Perseverance is never chicken soup, but the only way to success. Maybe it is not something worth mentioning.