Chen Hefang. Why are university environmental facilities prone to dissatisfaction [EB/OL]. (2021-08-05)
https://mp.weixin.qq.com/s/9CSpfMRvN8muIaDJjUIrlw
Keywords: University; Environmental facilities; Dissatisfaction with
Draw未分: University environmental facilities are prone to cause dissatisfaction due to various reasons. First of all, it is facing the gap between the times, that is, the "constancy" of university campuses is difficult to cope with the "difficulty from extravagance to frugality" of the new generation of college students; secondly, there are stage differences, that is, the undergraduate and new students are more likely to compare and lose; secondly, there are conflicting focus, that is, "artificial deficiency", "inconsistent name" and "campus gap" are likely to cause student complaints.
College students value campus environment and facilities, but they often feel that there is a gap between "ideals and reality". What causes college students to be dissatisfied with the environment requires us to explore the specific dilemma behind it.
1. Times gap: universities are always with the new generation of college students from extravagance to frugality
College students' urgent need for school hardware conditions is understandable. They were basically born in the 21st century and grew up in a social environment rich in material resources since childhood, and are not used to the simple and arduous living conditions. They also grew up in the information age with developed information, and they have a relatively good understanding of the hardware conditions of famous domestic and foreign schools or local schools of the same level. Even if it is not for blind comparison, they are more eager to have better hardware conditions for their schools. After all, hardware facilities are the most obvious educational resources. Only with the support of various hardware resources can we better carry out colorful campus activities and promote students' growth. Whether it is teaching resources, libraries, book collections, study rooms and other academic facilities, or living facilities such as canteens and supermarkets, as well as entertainment and leisure facilities such as sports venues, they play a fundamental role in resource support for students' campus life and ability growth.
2. Stage differences: Undergraduate and freshmen are more likely to compare and lose
College students' dissatisfaction with hardware conditions also implies differences in different academic stages. Undergraduates are in the first stage of higher education. They still have a strong comparative mentality when entering university. They hope that their campus will be better than their high school classmates and pursue a sense of superiority that is "visible to the naked eye". Compared with undergraduates, graduate students often shift their attention to campus from "hardware level" to "software level", and they have less comparative mentality and feel less lost in the hardware environment. In addition, even if objective differences are excluded, college students' evaluation of campus is also affected by psychological factors such as "nostalgia complex". Especially when you have just entered school and are not familiar with the environment, you may feel a short loss of the campus. This experience will improve over time; it may also gradually turn to a more focused software environment after adapting to the new campus. In this sense, whether the school’s hardware conditions are satisfied may vary depending on the person, time, and event. Improvement of objective conditions and adjustment of subjective mentality will help students to accept the environment, fully tap the potential of existing hardware conditions, and pursue growth within their ability.
3. Focus of contradiction: "artificial deficiency", "nothing in line with reality" and "campus gap"
Students' dissatisfaction with hardware conditions is generally reflected in "artificial deficiency", "nothing in line with reality" and "campus gap". First, shortcomings caused by human reasons rather than objective reasons, such as unreasonable classroom opening hours and obvious "inaction" by administrative and service personnel, will stimulate students' sense of accountability and behavior of "consumer rights protection", arouse conflicts between the two parties, and even cause social concern. Second, in the school’s enrollment publicity, whether it is promotional brochures, promotional videos, or oral or written materials, there is a tendency to over-beautify it, emphasizing that the school has good hardware facilities. If the actual situation does not match the publicity, it will also cause strong dissatisfaction among students. Third, the campus gap is too huge.At present, many universities have more than one campus. Students from old campuses often have strong demands to improve their hardware levels, and feel that they are not enough and unfair.
In short, the university environmental facilities are a common and difficult to solve problem. It involves the gap in economic conditions in the times, the differences in students' study stages, and the artificial conflicts. Despite various limitations, universities should respond correctly to challenges and carry out environmental facilities improvements within their ability.
