session archive is a chat record viewing tool developed based on the enterprise WeChat API interface. Can the accidentally deleted and expired chat records be retrieved using session archives? In fact, whether the chat records in the enterprise WeChat can be retrieved through the session archive can be found in two situations. Let’s take a look:
The message records before opening the session archive cannot be retrieved
If the enterprise has not opened the session archive before, and the message records are lost, it is hoped to be retrieved through the session archive after the message records are lost. This method will not work. Only after successfully accessing the API interface, the session archive system can read chat data. After sending service instructions to the archived users, the corresponding chat records will be stored. After
is activated to archive the chat records, the chat records will be permanently stored. It supports exporting
. After activate to archive the session, all chat records of the enterprise will be automatically synchronized to the server. It supports administrators to view and export at any time:
Log in to the Enterprise Small Code Session Archive backend. Select the session archive module to view and export real-time information records of employees, customers, group chats, etc. Help enterprises effectively supervise employees' working status, standardize employees' daily behaviors, and avoid irregularities such as customer service speech, sales of private orders, flying orders, and .
Enterprise Small Code provides various categories of viewing and retrieval, such as withdrawal, text, pictures, videos, files, voice bars, voice calls, links, etc. There is no need to worry about incomplete session records caused by employees or customers deleting or withdrawing chat records. Once the session message is generated, the system will automatically store it. The Qixiaoma background also sets a separate group for withdrawal messages for each session status bar. Click to view all withdrawal messages from relevant personnel. At the same time, there will be an @ withdrawn logo after the withdrawal message, which is more eye-catching and clear, so that sensitive messages will no longer be missed.
Enterprise Xiaoma also grouped the resigned employees separately, breaking the time limit for enterprise micro cloud to store resigned employees' message records, retaining the complete communication process, improving work handover efficiency, and greatly ensuring the customer's service experience.
Summary of
enterprise chat records viewing and archive functions, effective after opening the session archive. It is recommended that the enterprise activate it in case of emergency needs. For conversation archives, popular science, welcome to consult the company's small code.
