Whenever a new energy vehicle catches fire, relevant reports on the Internet become very popular, and even cause a lot of public opinion. The reason is that consumers and the market do not trust new energy vehicles, so they are eager to understand the cause of the accident and determine whether this new energy brand is reliable. However, when we look at new energy vehicle fire incidents, we should not only explore the truth of the accident, but also look at the manufacturer's attitude towards the incident, which is also very important. On June 28, an Lantu FREE had an open fire accident under the car. We can use this incident to analyze Lantu Automobile's practices and the safety of Lantu FREE.
After the accident, Lantu Automobile chose to publish it on the official APP as soon as possible. Without any concealment or pressure, it directly took responsibility and showed the responsibility of the national car-building team. This is still relatively rare among today's new forces, because in order to ensure stock prices, many new forces will often blame the blame when encountering vehicle accidents, saying that the cause of the accident was not the vehicle. There are many such cases on the Internet, and there is no need to go through them. More details. Lantu Automobile also formed an investigation team to conduct an in-depth investigation into the cause of the accident.
When faced with the owners of the accident cars, Lantu Automobile’s approach is also more heartwarming. In addition to expressing concern and greetings, it also provides solutions for subsequent car travel, fully considering the user's travel experience after a vehicle accident. This approach also makes users satisfied, saying that they will continue to support and trust Lantu . Through this approach, we can also find that Lantu Automobile implements the "user-centered" concept through practical actions.
So, what is the truth of this accident? Is the accident serious? The truth of the accident is still under investigation, but judging from the on-site video circulated, the accident involving an open fire under the Lantu FREE car was actually not serious. Because at the time of the accident, the Lantu FREE fire in the accident was not large. Not only did there not be an extreme situation where the entire car burned, the fire did not even affect the wheels, car paint or even the interior of the cockpit. This situation is different from a fire caused by a battery pack problem, because the chemical properties of lithium batteries are reactive. If a fire does spontaneously ignite, the fire will be difficult to control, and the vehicle will often be destroyed before the firefighters arrive. Become scrap metal.
According to actual inspections, the Lantu FREE battery pack in the accident was not damaged, and the vehicle had no obvious damage. The cause of the open flame may be related to other factors. This also proves from the side that the battery safety of Lantu FREE is not bad. After all, the battery pack of this model has Lantu’s first three-dimensional heat insulation wall technology, which isolates each battery cell separately with insulation material . Well, if one battery cell is unstable and has a problem, it will hardly affect other cells.
In fact, after an accident occurs in a new energy vehicle, the truth of the accident and the manufacturer's handling attitude are very important. It’s just that many new power brands now tend to only consider their own stock prices and do not pay that much attention to users, and often do not receive recognition from users in terms of handling methods. Lantu Automobile is a counter-example. As a "national car-building team", it must pay more attention to user experience, dare to take responsibility, and provide solutions as soon as possible. Such an attitude is still relatively rare among new energy brands. Next, we should wait for Lantu Automobile to announce the subsequent investigation results and treatment plan. I believe the wait will not be too long.
