What is the development trend of digital operations? Any business activity in the era of big data is inseparable from the support of data. All walks of life need sophisticated data support to drive business growth. Regardless of whether it is front-end, middle-end or back-end, th

What is the development trend of digital operations? Any business activity in the era of big data is inseparable from the support of data. All walks of life need sophisticated data support to drive business growth. Regardless of whether it is front-end, middle-end or back-end, the prerequisite for achieving refined operations is that enterprises must establish a data-driven operation culture. So what is the development trend of digital operations?

The development trend of digital operations:
Trend 1. Routine work, automation and unmanned processes are moving faster and faster

Routine work corresponds to daily operations, whether it is business operations, technical operations or R&D operations, there are so-called rules and regulations. Guidelines, making rules and regulations live, online, operational, and continuously optimized are the main contents of the digital transformation of to , that is, the establishment of a digital operating system. Of course, some people will say that there is a lot of creative work in the scene you mentioned, can it be done like this? The answer is yes, it depends! Creation itself should not be applicable if the routine has not yet taken shape, but the management and organization of creative work are applicable from the beginning.
Trend 2. Research-oriented work, the contradiction between demand explosion and insufficient supply is gradually becoming apparent.

Operations are the foundation for survival, and research is the source of sustainable development. For an organization, only by doing a solid job in operations and investing heavily in research can it achieve steady and long-term development. With the modernization process of operations management, operations are becoming more and more automated, and operations management is becoming more and more quantified. Decisions are no longer made directly on the head as before. This amplifies the demand for research innovation. From the current point of view, the demand for research innovation has begun to appear, but the tool platform that supports efficient research and innovation is still in the unplanned or partially launched stage. If the demand for research accelerates further, it will be difficult to meet the supply. need.
Trend 3: The division of labor is becoming more and more detailed, and new capabilities are required more and more

Operational automation frees front-line operators from repetitive work, and more resources can be invested in the construction of research-oriented organizations. In the tide of digital transformation, the demand for research-oriented positions is becoming more and more urgent, and everyone under the original organizational structure must find a new direction of growth as soon as possible. In a previous article, I mentioned that digital transformation is a "revolutionary movement", and revolution includes overcoming the "capability trap". In the face of a certain future, "do what you can do now, and learn what you can't do now."

In the context of digitalization, business operations will pay more attention to overall usability, and research will guide the future direction. These tasks require both specific undertakers, upper-level governance and standardization teams, and digital operation management software to help. These will be different from traditional manual operations. The operating organization is different. Shufu Home CRM uses information technology to achieve efficient customer relationship management, with consumers as the core, full-cycle precise customer marketing , omni-channel order management and efficient supply chain collaboration, and a store management system that supports new retail transformation.