With the development of artificial intelligence technology, early marketing methods based on online and offline activities can no longer meet the marketing needs of enterprises. More and more enterprises are beginning to try intelligent and automated sales methods.
More and more companies are choosing smartphone robots, which can not only greatly save labor costs, but also make corporate marketing activities more efficient and effective, and allow corporate users to truly experience automated and intelligent marketing.
outbound call robot is based on artificial intelligence , big data, cloud computing and other core technologies throughout the customer life cycle. It provides enterprises with multi-dimensional customer clues and multiple tools to reach customers in an all-round way and quickly complete customer portraits. Intelligent sales services for the entire process of customer screening, transaction completion, retention, and promotional repurchase help companies improve revenue efficiency and reduce operating costs.
Smart phone robots are favored by enterprises because they have the following key advantages:
1. Improve the work efficiency of sales staff.
provides complete marketing support for enterprises and helps sales staff screen potential customers in advance. According to customer intentions, they are divided into A. Levels B, C, D, and E are pushed to sales staff, saving time and effort, and comprehensively improving the work efficiency of corporate sales staff.
2. Reduce business operating costs
The business volume of telemarketing robots is higher than that of real people. On average, outbound call robots make more than 2,000 calls per day. The efficiency is about 5 times that of a real person. The cost of the robot is only 20% of that of a real person. During the call process, the robot can independently screen those customers who are interested in consumption. In this way, efficiency will be higher and the company's performance will naturally improve.
From a management perspective, cultivating such robot talents can save enterprises’ training costs.
3. Can be recorded by real people.
The telemarketing robot can change some sounds according to different contexts during the conversation. These sounds are recorded by real people and can also be customized according to customer requirements. If the robot is unable to answer the question, it can be marked directly, and a real person can be asked to follow up in the future, that is, it will be turned to manual service. The whole process is more humane and convenient.
In the field of marketing, low-cost unmanned sales and intelligent marketing models are emerging. Especially in the field of business competition among small and medium-sized enterprises, intelligent and innovative marketing models have become the main means of competition.
In order to cope with the current changes, if enterprises want to achieve lasting and stable development, they must innovate and upgrade their marketing models and use a marketing system that is suitable for the enterprise to cope with the changing market environment.
