policy was liberalized. Comprehensive liberalization does not mean a recovery in passenger flow. The catering industry is facing the most difficult decision since the epidemic. It will lose money if it does not open, and it will lose more money if it does. Once the news came out that
can dine in, it can be said to be a shot in the arm for the catering industry. After half a month or even several months of lockdown, restaurant owners can no longer hold back and cheer for the coming spring. Is this really the case?
Disappearing customers: For consumers who are consuming due to the sudden relaxation, they should avoid going out unless necessary to reduce contact and avoid going to crowded places. As the virus spreads faster and faster, customers are becoming more and more cautious about going out to eat. Everyone is either in the sun or waiting for the sun. The customer flow of major restaurants can be described as "very crowded", almost without exception. But these are not the only things restaurant owners face.
Employees who turned positive: In addition to the disappearance of dine-in customers, the problem of employees being infected with the new crown is also a challenge faced by restaurant company owners. As long as one person has a cough or cold, the rest of the employees either ask for leave or apply for resignation, making the business that is already difficult to maintain even worse.
Takeaway delivery delays: With the increase in the number of delivery workers who are positive for infection, food delivery speeds have slowed down, and there are no riders to take orders, and delivery fees have increased, making takeaways unavailable and unavailable. This is the intuitive feeling of consumers. Many takeout merchants said that there are very few riders coming to the store to pick up food, and sometimes no one takes the order for half an hour. As a result, when an order comes, it is difficult for them to handle it. They have to wait for a rider to take the order before doing it. And every day due to these problems, customers' negative feedback on order cancellations has increased a lot more than usual.
All that is waiting to be compensated when closing a store is rent, but when opening a store, it faces more problems such as labor, water, electricity, rent, and loss of food materials. Fortunately, as time goes by, more and more people have recovered, and people's anxiety will gradually decrease. Maybe this Spring Festival will be a turnaround for catering operators.
