Top news intern reporter Zhang Yueying
Recently, the topic of #Girls buy 500 cotton swabs and gets less than 88 cotton swabs# has become a hot search, attracting the attention of netizens.
When buying large packages of items, people often do not count the real quantity of the items. However, is the actual quantity of products consistent with the number of labels? Is the situation of shortages and small amounts of goods common? Top news reporters randomly purchased some products and conducted a survey on this.
Sanitary products
. Face towel
Diagnostic quantity: 50 draw
actual quantity: 46 draw
. Napkin
label number: 236
actual quantity: 60 draw
kitchen Room product category
. Kitchen tissue
1 Label number: 70 draw
Actual quantity: 70 draw
1. Fresh bag
Annotation quantity: 50
Actual quantity: 50
High-quality bag: 50
Stationery supplies category
html l3
. Pencil core
Annotation number: 80
Actual number: Complete 79 roots + 2 broken
. Correction belt 1
Diagram length: 5 meters
Actual length: 5.2 meters
Hydiagram length: 30 meters
Hydiagram length: 30 meters
Hydiagram length: 30 meters
html l0 Actual length: 32.5 meters. Paperclip
Annotation quantity: 100
Actual quantity: 101
0 1 4. Refill
Diagram writing length: over 400 meters
Actual writing length: Top news reporter used the refill to draw a 20 cm long line segment. After drawing 1,000 times, the writing length was about 200 meters, and more than half of the capacity remained in the refill. This determines that the actual writing length is more than 400 meters.
Food
. Hot dry noodles
Diagram quantity: 50 bags
Actual quantity: 50 bags
Actual quantity: 50 bags
Actual quantity: 50 bags
. Noodle
Label weight: 500g
Actual weight: 500g
1 Actual weight: 500g
Medical medicine category
. Mask
Annotated quantity: 50 tablets
Actual quantity: 50 tablets
12. Vitamin C tablets
Annotated quantity: 100 tablets
actual quantity: 100 pieces
The actual quantity is different from the number of labels?
According to the survey, there are problems with the number of washing towels and napkins, and the number of correction tapes and paper clips is more than the number of labels. For this phenomenon, the top news reporter asked the merchant and received a reply.
stationery store owner introduced that when using correction tape in daily use, the beginning and end section is fixed by tape, and the text cannot be modified. Therefore, when pulling the correction tape apart for measurement, the length is often longer than the number of meters marked. As for paper clips, "most of the quantity should be accurate, and it is rare to buy one more." The merchant selling face towels for
said, "The product requires the manufacturer to do enough pumps. We will feedback the manufacturer about what you said."
and the paper marked 236 sheets/pack is a shopping mall gift. The top news reporter asked the seller of the same brand online. The seller said that the general specification of this product is 60 sheets/pack. 236 sheets/pack may be the sum of the number of layers of the paper, but in the face of how to divide 60 sheets of 236, the seller said: "I don't know.""
How can consumers protect their rights and interests
How should consumers protect their rights and interests for possible lack of products? Top news reporters contacted a lawyer for consultation.
"There is a situation where the quantity of goods sold by merchants does not match the publicity, which violates the provisions of Article 4 of the Consumer Rights Protection Law of the People's Republic of China: Operators shall follow the principles of voluntary, equality, fairness, honesty and trustworthiness when conducting transactions with consumers. "
Henan LinkedIn Law Firm Lawyer Zhang Longyu said, "According to Article 55 of this Law, if an operator provides goods or services in fraud, he shall increase the compensation for the losses suffered in accordance with the consumer's request, and the amount of compensation shall be three times the price of the consumer's purchase of goods or the cost of receiving services. If the amount of additional compensation is less than 500 yuan, it will be 500 yuan. If the merchant refuses to compensate, consumers may report or complain to the Consumer Protection Association or the Industrial and Commercial Administration Department. "
" In addition, gifts are also part of the products purchased by consumers, and compensation can also be claimed in accordance with the above regulations. However, gifts are still different from direct purchases, so the value of the gifts needs to be considered when claiming. ”
