The American Electrical Appliance Company commissioned the famous professor Mayo to help female workers in one of its factories improve work efficiency.
Professor Mayo
The work that these workers are engaged in is very monotonous electromagnets winding coils. Based on the nature of this work, Mayo proposed to give workers a 10-minute break in the afternoon. During this break, they can drink coffee. According to this After the adjustment, output increased immediately. At this time, Mayo proposed to give workers a 10-minute break in the morning and let them drink coffee during the break. As a result, output increased again.
However, Mayo did not stop there. Then he announced the cancellation of the afternoon break. The output did not decrease, but increased. He also canceled the morning break, but the output continued to increase, and the workers did not complain or slow down at all. Why is this?
This work is relatively boring. When rest time is implemented, workers like to talk and laugh with each other and discuss some interesting topics during this relaxed and happy time. When they heard that Mayo explained to them that they were participating in an experiment. This makes them feel that they are participating in a meaningful experiment and have a sense of participation. Unknowingly, they fell in love with this work and this group. Through this case,
promoted a new exploration in industrial psychology: love or interest can improve people's productivity more than rest, increased compensation, etc. Love allows us to live in a free and beautiful paradise no matter what environment we are in. Love should be part of our survival.
