Since the application for preferential treatment certificates was fully launched, in order to meet the diversified needs of retired military personnel and preferential treatment recipients, Yuhua District retired military system has implemented a "trilogy" of combining points, centralized processing, and door-to-door services to provide preferential treatment. The work of applying for certificates has become powerful, fast and warm.
holds monthly scheduling meetings for card establishment and preferential treatment certificate application.
Playing a "symphony", the combination of points and aspects is powerful.
It is understood that there are about 26,000 retired soldiers and other preferential treatment recipients in Yuhua District who need to file and register for cards, of which about 26,000 are eligible for preferential treatment certificates. More than 25,000 people.
regularly reports on the progress of file creation and application for preferential treatment certificates.
Faced with the characteristics of large number of targets, wide distribution, tight time, and heavy tasks, the District Veterans Affairs Bureau followed the steps of “planning and preparation, launching pilots, comprehensive implementation, and regular implementation”, and organized the preparation committee of Tanyang Community in Lituo Street We will first carry out "pilot" processing, and then sum up experience and gradually implement it on an "wide" basis. We have established three-level work teams at district, street, town, and community (village) levels to formulate policy compilations, operation manuals and work flow charts, and carry out business training and To provide guidance to the public, the "Cloud Lecture" live broadcast explained the application process for the preferential treatment certificate. A total of 8,384 people watched it and received more than 1,800 likes. Strengthen implementation and consolidate responsibilities, adopt the method of "weekly reporting, monthly scheduling, quarterly summary, and annual assessment" to set up a supervision group, led by members of the bureau team to be responsible for the business guidance, progress supervision, data quality and other work of their respective liaison streets and towns. Effectively promote the improvement of service quality, work speed and processing efficiency.
On April 24, "Cloud Propaganda" delivered "good policies" and explained the preferential treatment certificate application process live.
Playing the "Charge", centralized processing is speedy
Under the one-on-one guidance of the special class, the 13 street (town) retired military service stations in the region planned in advance according to local conditions, adopting the "batches, locations, and advance We will carry out "accurate, down-to-earth, one-stop, considerate" services through the "appointment and centralized processing" method. Together with the three banks, the Industrial and Commercial Bank of China, the Agricultural Bank of China and the Postal Savings Bank of China, we will move the certificate application site to the front lines of communities (villages). , and carry out service work to the lowest level.
On May 7, the issuance ceremony of preferential treatment certificates for retired soldiers and other preferential treatment recipients in Yuhua District was held.
At the centralized processing site for preferential treatment certificates in Shiyanhu Village, Tiaoma Town, town and village staff patiently and meticulously explained the application procedures and policies to the service recipients, and reviewed the information registration forms and related documents one by one. Liu Zhanjun, a war veteran who is nearly 70 years old, said with emotion: "It is so convenient to be able to handle it directly in the village. The service is truly delivered to the doorstep."
Tiaoma Town preferential treatment certificate centralized processing site.
Jingwanzi Street carried out centralized processing of applications for preferential treatment certificates in Jingwanzi community, and completed the application procedures for 108 retired soldiers in one day. "The entire process of applying for the preferential treatment certificate, from signing in, lining up, taking photos, and signing to confirm, is in order and the service is in place, so that retired soldiers can truly feel respected. The preferential treatment certificate demonstrates the honor of retired military personnel and reflects the government's respect for them. The care of veterans." Cao Yongzhong, member of the Party Working Committee of Jingwanzi Street and director of the Veterans Service Station, said at the centralized processing site.
Jingwanzi Street Preferential Treatment Certificate application is handled at the centralized site.
Playing the "Coordination Song", the door-to-door service is warm
In order to ensure that the application for the preferential treatment certificate is "everything is done and no one is missed", the district Veterans Affairs Bureau also carries out "point-to-point" for veterans who are old and have difficulty moving. "" door-to-door service uses the "hardship index" of the staff in exchange for the "happiness index" of the veterans, while also improving the "efficiency index" of the work.
Recently, the Tiaoma Town Veterans Service Station conducted door-to-door processing for 26 veterans with limited mobility. In addition to applying for certificates, the staff also patiently communicated with them, asked them about their current living conditions and their living needs, and tried their best to solve their problems. Urgent, troublesome, and annoying things.
Staff from the Veterans Service Station in Dongjing Street came to apply for preferential treatment certificates.
"Hello, we are the staff of the Dongjing Street Veterans Service Station, and we have come specially to apply for a preferential treatment certificate for you."After learning that Liu Zefan, an 86-year-old retired soldier who lives in Xiangfu No. 9 Community, had difficulty moving, on the morning of June 22, the Dongjing Street Veterans Service Station immediately arranged for a dedicated person to come to the door to handle the registration and card entry for the elderly and the application for a preferential treatment certificate. "Thank you so much for coming to the room to apply for my certificate. Thank you to the party and government for their care and concern for our veterans." Mr. Liu said excitedly. During the process, the staff patiently and meticulously explained the policy and carefully filled out the registration form to ensure that the information collection items were complete and the data was accurate. During the process, Mr. Liu listened to Mr. Liu’s account of the glory of joining the army. Time has narrowed the distance between us.
It is understood that the preferential treatment certificate is the abbreviation of the preferential treatment certificate for retired soldiers and the survivors of martyrs, the survivors of soldiers who died in the line of duty, the survivors of soldiers who died of illness and other preferential treatment objects. It is a carrier for the holder to show his honor. , a certificate for enjoying preferential treatment. The application and issuance of a preferential treatment certificate is an important measure to implement the Law of the People's Republic of China on the Protection of Veterans. It reflects the respect for the military profession, respect for retired military personnel and other preferential treatment recipients, and contributes to the creation of a comprehensive The strong atmosphere of social support for the military and preferential treatment has a positive promotion effect. In the next step, the District Veterans Bureau will summarize work experience, improve service quality, and apply for preferential treatment certificates with the service concept of "doing good things well and doing practical things" Work on the "last mile" of hair production, hand over satisfactory answers to veterans and other preferential treatment recipients, and make positive contributions to Yuhua "strengthening the provincial capital".
Source丨 District Rong Media Center Reporter Huang Jingkang Correspondent Chen Can
Editor丨Editor Tang Jie丨Ning Hui
deputy editor-in-chief on duty丨happy
chief editor-in-chief on duty丨Xiong Qiyu
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