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Chinanews, February 23, according to the official Weibo news of the National Immigration Administration, in order to further strengthen and improve the immigration management services for the elderly, and promote the solution to the elderly With regard to the difficulties encountered in the use of intelligent information technology, the National Immigration Administration has focused on the needs of the elderly’s immigration management services. Starting from April 1, 2021, it will implement 6 new measures to facilitate the elderly’s entry and exit documents, and provide more Comprehensive, more considerate and more convenient immigration services.
Six new measures to facilitate the elderly to apply for entry and exit documents mainly include: establishing a "green channel" for the elderly to apply for permits, setting up windows for groups in need of assistance such as the elderly, reducing the waiting time for the elderly, and the elderly can go directly to the exit without making an online appointment. The entry-exit permit hall window handles the business, and the window acceptors help the elderly to print out the application form to solve the difficulties of the elderly in filling out the form; facilitate the elderly to use the self-service equipment for the permit, strengthen the manual guidance service of the self-service equipment in the entry and exit hall, and provide the elderly Consultation, guidance and other services and assistance, assist the elderly to use self-service collection and self-service card-issuing equipment, so that the elderly can enjoy intelligent services; simplify the photo collection process for the elderly who are over 60 years old (inclusive) to apply for ordinary passports and travel passes between Hong Kong and Macau Or pass to and from Taiwan, you can directly reuse the entry-exit document photos or resident ID photos that have been processed within 5 years, without having to take photos or provide photos on the spot; provide a variety of payment methods for license fees, and the entry-exit hall provides cash and bank Payment options for license fees, such as card and mobile payment, provide cash payment conversion methods to facilitate the elderly who do not have mobile payment conditions or bank cards to pay for the license; improve the online service experience of the elderly, upgrade the immigration government service platform, and increase Family and friends agency and other online service functions suitable for the elderly, optimize the operation interface, add large fonts, large button page display, realize simple and differentiated customized operation process, and facilitate the elderly to enjoy more convenient online services; open the government service platform certificate Courier service,The Internet Government Service Platform of the Immigration Bureau provides convenient services such as document express delivery, postage payment, and full express delivery information query for the elderly and other people through online channels such as the website, the Immigration Bureau APP, and third-party platforms.
The National Immigration Administration stated that the implementation of the six new measures will effectively help the elderly to bridge the "digital divide", making it more worry-free, labor-saving, time-saving and trouble-free for the elderly to apply for entry and exit documents. (Original title: Starting from April 1, 6 new measures will be implemented to facilitate the elderly to apply for entry and exit documents)
Source: Hot Reading
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