On February 6, 2022, at about 13:15, police officer Zhang Shuwei found an old man carrying a sack in his hand while patrolling the ticket office. He was very pitiful alone. She saw the police patrolling the waiting hall, walked forward and cried: "Comrade police, I am left here by my family and cannot go home...".
The police took the old lady to the public security room, poured a cup of hot water and handed it to her, and asked with great concern why she was stranded at the station.
"I have been parked at the train station for three days. My daughter-in-law has left me here. I have no money to buy tickets or food. I don't know what to do..." The old lady cried and told the police about her experience. She said her name was Jia Xiu'e (pseudonym), and her son was working in other places. She lived with her daughter-in-law and grandson all year round. Due to family conflicts, her daughter-in-law left her alone at the train station out of anger.
Because the old man was old and could not remember the contact information of his family, but only his own name, police officer Zhao Xiang made various efforts to contact the village committee where the old man lived. The village committee informed the police that she had another daughter married to Zhengzhou. Hearing the news, the police officer was overjoyed and subsequently contacted the old man's daughter Yang Xiaoxia (pseudonym).

While waiting for the arrival of his daughter, police officer Zhao Xiang warmly brought the elderly instant noodles and ham sausages, made them for her personally, and said kindly: "Auntie, if there are any conflicts during the Chinese New Year, we must be more open-minded. We should not be like young people, and we must take care of ourselves." , please eat something to warm yourself up..." Seeing that the police cared so much about her, the old man choked up and told the police the real reason. It turned out that the old man's grandson was seriously ill, and treatment required high expenses. After the son ran away to work, he couldn't be contacted. Her daughter-in-law hoped that the old lady could call her son back, so she left her in desperation.

