87 of inclusive finance
The Party Central Committee and the State Council attach great importance to the development of small and micro enterprises. In 2013, the State Council issued the "Implementation Opinions on Financial Supporting the Development of Small and Micro Enterprises", which specifically deployed small and micro financial services. Over the years, the banking industry has thoroughly implemented relevant national requirements, deepened the supply-side reform of small and micro financial services around "increase, expand the scope, improve quality and reduce costs", and continuously improved the quality and efficiency of small and micro financial services.
Recently, CITIC Bank celebrated its 35th anniversary, 15th anniversary of its listing and the second anniversary of the release of "CITIC Yidai". "CITIC Yidai" is an inclusive financial brand released by CITIC Bank on September 22, 2020. Over the past two years, the brand influence and market competitiveness of "CITIC Yidai" have continued to expand, and have gradually grown into a "good partner" on the growth of small and micro enterprises. At present, the balance of "CITIC Yidai" exceeds 420 billion yuan, an increase of 80% in two years; the number of loans reaches 220,000, an increase of 60% in two years; the comprehensive financing costs such as loan interest rates have steadily declined; the asset quality is stable at a good level, the non-performing rate is less than 1%, the loan principal and interest recovery rate exceeds 99.5%, and the business indicators and regulatory evaluations such as financing scale, quality, and structure rank among the top in the industry, and won dozens of awards such as "Annual Inclusive Financial Brand Bank" and "Annual Excellent Inclusive Financial Bank".
The success of "CITIC Yidai" is by no means accidental. It was born and strong for small and micro enterprises, and it grows and grows by caring for every hope, helping every struggle, and achieving every dream. Over the past two years, CITIC Bank has adhered to the focus on customer needs, guided by "value inclusiveness", and adopted "Easy Loan for Small and Micro Enterprises" as its brand proposition. It has carried out in-depth practical activities of "I do practical things for the people" and continued to play the four plots of "model innovation, technology empowerment, fee reduction and concession, and growth protection" of CITIC Bank's digital inclusive finance, and solved the "urgent, difficult, worried, and hopeful" problems of small and micro enterprises in one-stop solution, and the financial services of small and micro enterprises have begun to show.
01
plays the symphony of "Model Innovation" to save small and micro enterprises from "difficulty in financing"
Small and micro enterprises with a wide range of quantities and wide ranges are the driving force and source of economic growth and employment increase, and are the main body and hope for mass entrepreneurship and innovation. However, since a large number of small and micro enterprises are "three-no" enterprises that do not have their own real estate, high-value equipment and qualified guarantees, the financial service demand that they are most eager to solve in daily life is the problem of "difficulty in financing". Over the past two years, CITIC Bank has established and improved the "four-in-one" inclusive financial development model, greatly enhancing the sense of gain of financial services for small and micro enterprises, and effectively alleviating the "difficulty in financing" of small and micro enterprises.
First, it is to improve capabilities through professional systems and mechanisms. CITIC Bank insists on taking inclusive finance as the "top leader project", insists on taking charge of the Party Committee Secretary, insists on inclusive finance as a strategic focus in the new three-year development plan and the "342 Strong Nuclear Action Plan", regularly holds meetings such as board of directors, party committee meetings, bureau meetings, and inclusive finance leading group meetings to coordinate the development of inclusive finance, and continuously improves the professional organizational structure of "six unified head offices and four centralized branches", set up inclusive finance departments in each first-level and second-level branches, and adds full-time account managers, full-time product managers, and professional approvers to ensure that professionals do professional things.
The second is to increase the effectiveness of diversified products and services. CITIC Bank has established a "CITIC Easy Loan" product system with "full product categories, wide customer base coverage, multiple guarantee methods, long loan term, and active withdrawal methods", so that different types of small and micro enterprises can find suitable financing products. For example, in view of the characteristics of "four highs and one light" (high technology, high growth, high risk, high returns and light assets) of "specialized, specialized and new" enterprises, CITIC Bank was the first in the industry to launch the "0-3-1000" model of "Science and Innovation e-loan" product, with 0 manual intervention throughout the process, accruing at as fast as 3 minutes, and a credit credit of up to 10 million yuan per household is not required. The company does not need any guarantee. Since the beginning of this year alone, CITIC Bank has issued more than 10 billion yuan inclusive financial loans to more than 2,000 "specialized, specialized and innovative" small and micro enterprises, which has been well received by all walks of life.
The third is to reduce resistance through intelligent risk control. improves the wind control system.In accordance with the overall requirements of "effective risk control and effective promotion of development", a risk management system including more than 50 risk management systems will be built to lay a good foundation for improving risk control quality. Optimize the intelligent risk control platform. Establish and improve an inclusive financial intelligent risk control platform that integrates "precise customer identification, intelligent credit approval, active early warning management and automated post-loan inspection" to accurately identify and resolve risks in a timely manner. Strengthen active compliance management. Adhere to the "real small and micro, real business" business orientation, formulate management measures and operational guidelines for anti-money laundering work, optimize differentiated early warning, triggering and handling mechanisms, clarify and timely detect violations through compliance prompts, training, re-inspection and other forms, and continuously improve compliance awareness, ability and level.
Fourth, comprehensive support and guarantee add momentum. strengthens assessment guidance. Inclusive financial indicators will be included in the branch's comprehensive performance appraisal and the company's financial sector comprehensive evaluation, and will be linked to the performance appraisal of branch leaders. Strengthen resource tilt. Inclusive loans will be given FTP assessment profit subsidies, and special compensation and marketing expenses will be allocated. Strengthen policy support. In accordance with the principle of "exemption as much as you should be exempted" and the negative list model, we will thoroughly implement due diligence exemption, and maintain the tolerance for bad debts at a high level of "not higher than the non-performing rate of various loans + 3 percentage points".
02
plays the "technology empowerment" march, solving the difficulty of "slow financing" of small and micro enterprises
Small and micro enterprises have the dream of growing up, shedding the sweat of hard growth, and striving for a bright and beautiful tomorrow. But in real life, there are still many small and micro enterprises that miss business opportunities due to slow loan timeliness. Over the past two years, CITIC Bank has insisted on taking inclusive finance and digital transformation as the bank's strategy and organically integrated, continuously strengthening technological empowerment, and is committed to providing faster inclusive financial services to the vast majority of small and micro enterprises in more innovative models and more convenient ways, effectively alleviating the problem of "slow financing".
First, increase support for the digital transformation of inclusive finance. CITIC Bank established a digital transformation leading group with the Party Secretary as the group leader, investing more than 14 billion yuan in two years to promote digital transformation; promoting IT development field transformation, and integrating inclusive financial business technology in accordance with the idea of "unified team, unified venue, and unified assessment"; establish a first-level department big data center responsible for data asset accumulation, management and application, improve the basic data standards of more than 11,000 items, release 20,000 enterprise-level data items, and establish a basic data system of "one lake, one library, one platform" with a capacity of more than 3,500T, laying a solid foundation for the digital transformation of inclusive finance.
The second is to create an online service system for the full process of inclusive finance. CITIC Bank actively builds mobile contactless service channels such as mobile banking, online banking, WeChat banking, inclusive finance cloud business halls, innovatively establishes a product R&D credit factory mechanism, realizes modular assembly and standardized creation of product R&D, and creates a digital inclusive financial service system that meets the characteristics of small and micro enterprises. It has launched more than 20 online products such as "distribution e-loan, order e-loan, science and technology innovation e-loan, bank-tax e-loan, foreign trade e-loan, logistics e-loan". The amount of loans for related products accounts for half of the market, the entire process is online, and 0 manual intervention is required. It only takes a few minutes from application to loan. Benefiting from the acceleration of the online service system, CITIC Bank has issued 500,000 inclusive loans this year alone, with an amount of more than 200 billion yuan.
03
plays the concerto of "reducing fees and concessions" to eliminate the sorrow of "expensive financing" of small and micro enterprises
Most small and micro enterprises are at the end of the industrial chain and supply chain, with poor operating stability and weak profitability, and are more sensitive to financing costs such as loan interest rates and service charges. Over the past two years, CITIC Bank has continued to carry out fee reduction and profit-giving actions, significantly reducing loan interest rates and reducing service fees, and actively eliminating the worries of "expensive financing" for small and micro enterprises.
First, continue to reduce loan interest rates. , on the one hand, continues to reduce loan costs.CITIC Bank continues to reduce the cost of capital, operating costs and risk costs of inclusive loans by providing FTP assessment profit subsidies to inclusive loans, continuously unleashing the potential of LPR reform, improving the online level of product and service, and improving asset quality, and guides operating institutions to reduce costs and dividends by reducing loan interest rates. On the other hand, the cost of renewal loans continues to be reduced. The "CITIC Yidai" product has flexible and diverse repayment methods, such as circular credit, borrowing and repaying as planned, and online processing functions for non-repayment loan renewal. The loan is calculated based on the actual usage days, and repayment and loan renewal are "seamlessly connected". With this alone, a single inclusive customer can save up to tens of thousands of yuan per loan renewal.
Second, it is a significant reduction in service charges. CITIC Bank strictly implements the regulatory regulations such as "seven prohibitions" and "four disclosures", produces "Q&A for fee reduction and concession work", issues "Compilation of service charge violation cases", actively upgrades the "two prohibitions and two restrictions" to "four prohibitions", actively bears the registration fees for mortgage registration fees for small and micro enterprises and real estate collateral assessment fees, and actively expands the "one notice and two initiatives" fee reduction and concession targets from small and micro enterprises and individual industrial and commercial households to all corporate customers, actively reduces and exempts more than 10 settlement fees, such as account service fees and electronic banking service fees, and actively carries out self-inspection of illegal charges involving enterprises, and successfully launches system functions such as "automatic warning for illegal charges" and "rigid control of free charges" of small and micro enterprises to realize automatic warning for illegal charges and active interception of illegal charges.
04
plays the "Growth Guardian" waltz, fulfilling the "financing +" hope of small and micro enterprises
Life is not easy, and starting a business is even more difficult. On the road to entrepreneurship, there are smooth roads and bumps, the joy of success and the bitterness of failure. Over the past two years, regardless of the changes in the prosperity and prosperity, the ups and downs, "CITIC Yidai" has always been with small and micro enterprises and is warmly protected. It does not engage in one-size-fits-all loan withdrawal or cut off loans in times of crisis in enterprises. It provides comprehensive financial services with "full cycle, full category, and more than financing" on the road to enterprise growth, fully meeting the production and operation needs of enterprises.
On the one hand, "CITIC Yidai" does not withdraw loans and continues to lend, and it is "timely help" in times of crisis. In the past two years, CITIC Bank has taken the principle of "marketization and rule of law" and actively increased its precise assistance to industries and enterprises that affect the epidemic, such as cultural tourism, accommodation and catering, wholesale and retail, and has coordinated the use of methods such as renewal of principal and loans, adjustment of repayment plans, extensions, and restructuring to handle loans delayed repayment of principal and interest for tens of thousands of small and micro enterprises affected by the epidemic, and provided credit protection and exemption of penalty interest, helping enterprises alleviate difficulties and work together to overcome difficulties.
On the other hand, "CITIC Yidai" is not just about financing, but also "icing on the cake" on the road to growth. Over the past two years, CITIC Bank has focused on "full cycle, full category, and more than financing", and has established an open ecological network of "open, connected, and shared" with more than 30 local governments, dozens of technology companies and more than 10,000 enterprises, leveraging the advantages of the "CITIC Joint Fleet", strengthening collaboration with group subsidiaries such as securities, insurance, funds, trusts, and investment, and meeting the needs of a package of financial services such as inclusive customers in financing, settlement, wealth management, and investment, so that small and micro enterprises can grow and grow "like a tiger's wings".
After years of this journey, the road has been rugged and blooming; looking forward to the future, you will surely go up to the level. In the next stage, CITIC Bank will continue to accelerate the construction of a long-term development mechanism of affordable and commercially sustainable "value inclusive" and continue to polish the golden signboard of "CITIC Yidai", strive to be the vanguard of the development of digital inclusive finance, the leader of comprehensive financial services for small and micro enterprises, and the trusted growth partner of small and micro enterprises, and contribute more and better CITIC power to finance support the development of small and micro enterprises and the real economy!
Content source: CITIC Bank
Edited by: Wang Yuanyuan
