Samsung Galaxy Note 7 is the first to explode in Taiwan, and it seems to have come to an end. Ms. Lai, a Taiwanese consumer, went to the Taiwanese big brother store near Wanfang Hospital to terminate the contract, and negotiated with the after-sales department of the Samsung manufacturer in Taiwan to reach a compensation agreement. Finally, Ms. Lai returned the problem aircraft, and she refunded all the contract fee of NT$11,990 (about 2,497 yuan) she originally paid, and also untied the monthly rent of NT$1,399 (about 291rmb) that she originally renewed her contract with her big brother in Taiwan. Samsung factory sent condolences to Ms. Lai and gave away a free Galaxy S7 edge, but Ms. Lai refused.
▲Galaxy Note 7 Taiwanese user Ms. Lai accepted a contract termination and refund at a specialty store, but refused a Galaxy S7 edge given by Samsung manufacturers.
According to Ms. Lai’s description, Samsung, Taiwan, was very sincere this time, and helped Ms. Lai communicate with Taiwan’s elder brother, helped terminate the contract, assisted with a full refund, and then sent out the fruits for condolences. After hearing that Ms. Lai lost her mobile phone, Samsung also gave a Galaxy S7 edge after receiving it, and told Ms. Lai: "If you have any needs in the future, you can contact us."
▲The spontaneous combustion in Ms. Lai’s hand Galaxy Note 7
China Taiwan Samsung Note 7 user first explosion has come to this point, and the after-sales attitude of Taiwan Samsung is also worthy of recognition. However, in both Chinese markets, Samsung manufacturers’ attitudes towards mainland users are very different. What do netizens think about the gap with this?
what do you think of Samsung’s after-sales attitude? Single choice
0 people
0%
Samsung is not sincere in the mainland Chinese market
0 people
0%
Samsung after-sales service said that the models sold in mainland China are very safe
0 people
0%
soy sauce passes through the channel
( headline number original article of technology cancer, reprinting is prohibited)
