"If someone else calls pretending to be an online shopping platform or something, don't answer the call. Also, download more anti-fraud apps to avoid being deceived!" Listen to these instructions, and those who don't know may think they are enthusiastic people. Popular science an

Source: Ping An Hechuan

"If someone else calls pretending to be an online shopping platform or something, don't answer the call. Also, download more anti-fraud apps to avoid being cheated!"

"You have no money to begin with, and you get cheated again. Just adding salt to the wound will make things worse!”

Listen to these instructions. If you don’t know, you might think it’s an enthusiastic person’s popularization of anti-fraud knowledge, but if you listen to the entire conversation, your understanding will be completely subverted - this The words actually came from the mouth of a liar.

A few days ago, Xiaoli (pseudonym), who lives in , Hechuan, received a scam call. Although she immediately found out that it was a scam, she still used her patience and high emotional intelligence to chat with the scammer step by step. In the end, she not only learned that the scammer was deceiving people. The trick even made the scammer realize it and said he would surrender!

Later, Xiaoli handed over the phone recording to the Hechuan police, hoping that through his conversation with the scammer, he would provide clues to the police to solve the case and also give more people a warning.

customer service phone number? The young lady understands instantly!

html At around 3 pm on March 18, Xiaoli, who lives in Hechuan, was watching TV series at home when an unknown number called. "Hello, I am the customer service staff of xx. I am contacting you now to deal with some problems." On the phone, a man claimed to be the customer service staff of the xx platform and needed Xiaoli to log in to the platform to help him deal with some identity verification issues.

Non-standard Mandarin , a platform that has never been logged in, and inexplicable requirements. These factors made Xiaoli "understand" in seconds, "Oh, have you met a scammer?"

Originally, now that he has seen through this kind of thing, he hangs up. Just disconnect the phone. Xiaoli didn't have the habit of swearing, so he told the other party in a gentle tone that he knew it was a scam call and hoped that the other party would take note and stop harassing him. The reason was simple: he had no money.

But the "customer service guy" still refused to give up. He claimed that he had submitted her relevant information to the police station and the local judicial department, and said that these departments should have sent text messages to remind her not to gamble online or cheat orders online.

When a scammer calls, you will naturally receive an anti-fraud warning message. This is a bit of a lie! Seeing that the other party really refused to give up, Xiaoli, who was born with a good temper, agreed: "Okay, I will chat with you, but please do a good thing and note my number and don't call me again, okay?" "At this time, Xiaoli had already opened the phone recording software and was ready to record the entire process.

High EQ "Talk Therapy" Police Analyze Offensive and Defensive Psychological Warfare

So, the two sides started a "harmonious" chat. Hechuan police remind: Non-professionals should not try the following operations. It is best to hang up immediately after discovering any clues to avoid being tricked.

Xiaoli said that he is a "wage earner" and earns one to two thousand yuan a month, and he does not have that much money to deceive others.

's "customer service guy" didn't give up, and started to make trouble, asking Xiaoli about the limit of " borrow bei " and "Huabei" in Alipay, and claimed that he had a limit of 1,500 yuan on both Huabei. (Police analysis: This time they are targeting Huabei and Jiebei again, which means they can’t cheat this time and try another trick next time)

“I closed it for Huabei. It cost a few hundred yuan before, but I thought it was too little, so I closed it. "Xiao Li noticed it instantly and immediately blocked the other party's intention.

After several more back and forths, the "customer service guy" couldn't find a way out, so he started to talk to her heart-to-heart. He even told her that this call actually had nothing to do with whether she had money, and that he was fulfilling his obligations. Customer service obligations. (Analysis: Disentangling the relationship with money allows people to let go of their psychological defenses)

Xiao Lize responded gently: "The people you want to deceive must have money but not very good brains. Unfortunately, I not only have no money, but also have very fast brains." "(Analysis: One sentence to break the opponent's "dignity" as a liar)

"You'd better do a good deed and make a note for me in your 'list'. This person has no money." He hasn't waited for the other party to pick up. Xiaoli took the initiative again, and the other party was obviously not prepared, and he stumbled and denied the "list".

"Your list is still a handwritten book, right? Is my phone number in the notebook in your hand, or in your computer files? Isn't there any (fraud) system?" Xiaoli succeeded in one blow. Immediately pursue the victory, and the other party immediately responds "Yes." (Analysis: The sharp questions have made the other party lose their confidence and step into their own rhythm)

The verbal confrontation started fiercely in this harmonious exchange between you and me. Xiaoli has already taken the initiative, but the subsequent operations This is where she excels!

's winning trick instantly allowed him to "transform his identity"

In psychology, there is a saying of " empathy " communication, which means being able to experience the inner world of others and communicate with them from the other's perspective. Xiaoli is a senior teacher and is very good at psychology, a required subject. He understands very well that the liar is verbally "broken" at this moment. If he uses "empathy" at this time, it is likely to have surprising effects, even Able to extract information from the other party.

"It seems that your job is not easy." Xiao Li whispered softly, which instantly made the liar's voice deepen.

However, in just a moment, the other party immediately reacted and remembered his identity as a liar. "Then do you want to come over and do Cambodia (cheating)" (Analysis: I can't get money, so I started trying to deceive people.) The other party said that he wanted to invite Xiaoli to work in Cambodia, claiming that he had been here for 8 years. Years later, he also said that the travel expenses can be reimbursed, and the company hopes to recruit girls.

Seeing the other party acting like this, Xiaoli did not give up and continued to play the emotional card, "Then you come back to Cambodia once a year?" (Analysis: This question definitely hit the other party's sore spot. Liars are also human beings. Who doesn't want to live in Cambodia? Home? )

Sure enough, the other party's voice lowered again, "I'm not coming back. I've been here for 8 years." "It's not easy." Through the phone, Xiaoli could feel the other party's sadness. Although the liar Hateful, but also pitiable.

However, at this moment, Xiaoli also made up her mind. Next, she can get what she wants from the liar! "What kind of information do you have about me?" The other party was completely unprepared and told Xiao Li in detail. He also told Xiao Li that her information had been filled in on a job search platform before, and the scammer's team was exactly Obtained through illegal channels. "It wasn't sold to me, it was sold to them (the fraud gang). I just picked it up!" At this time, the other party had fully admitted the fact that he was cheating, but still wanted to distance himself from the gang. At the end of the chat with

, the "customer service guy" completely changed his mind and said that he would not call again. He also warned that if anyone else calls pretending to be an online shopping platform, they should not answer the call and download " National Anti-Fraud Center , "Golden Bell" and other anti-fraud apps (mini programs) to avoid being deceived.

"I have no money to begin with, and if I get cheated again, I will rub salt into the wound and make it worse." Xiaoli doesn't know whether the other party sees her as a friend or because of guilt, but no matter what the reason, his conscience must still be intact. . Therefore, Xiao Li repeatedly persuaded the other party to return to China, and the other party said: "I know, I will come back and surrender."

Police Tips: Liars are not clever, liars are human beings too

"I really hope that he is sincerely repentant. I really hope he can come back and surrender." After Xiaoli told the police what happened, she also expressed her thoughts. She felt that the scammer's methods were not superb and she was not deceived entirely because of the current reaction. The fraudulent propaganda is strong.

In this regard, the police from the Hechuan District Anti-Fraud Center reminded the public that scammers are not sophisticated, and most scammers are not highly educated. The reason why they can successfully defraud often relies on mastering citizens’ private information and targeted speech processes. , as long as everyone can improve their anti-fraud awareness, learn more, understand more, master the current popular fraud methods, tighten their hearts at all times, do not trust, disclose or transfer money, and call the police immediately when they find suspected fraud, it can be completely avoided. Scam.

At the same time, the police also said that fraud is a path of no return. They hope that this man will find his conscience and turn back in time before it is too late.