On May 15, Shanghai Telecom’s Qingpu District Gongyuan East Road business hall officially resumed operations, becoming the first batch of Shanghai Telecom’s business halls to resume work and production. Users can make online appointments to handle business at the business hall.
"Auntie, we normally need to make an appointment and register first, and provide a 48-hour nucleic acid certificate." The venue code, application code , appointment code, etc. must not be missing... Today (May 16 At 2 p.m., the reporter saw at the China Telecom Qingpu Park East Road business hall that citizens queued up in an orderly manner 2 meters apart at the door. The information desk at the door of the hall has now become a temporary business processing counter. The salespersons are wearing masks and protective clothing. Waiting in the hall. Mr. Huang, a citizen, told reporters that last month, his mobile phone card was broken, but he could not get a replacement repair, which was very inconvenient. When Telecom online customer service informed him that the business hall had resumed work, he immediately made an appointment online. , it only took ten minutes to apply for a mobile phone card on site.
During the epidemic, the business hall mainly focused on new mobile phone cards, replacement of cards, ordering packages, recharge and payment, etc. According to Gong Jun, director of the Public Passenger Operation Center of Qingpu Telecommunications Bureau, the business hall currently adopts the method of "online reservation and offline acceptance". It is necessary to follow the "Shanghai Telecom" official account at least 1 day in advance to make a reservation. With the SMS of successful reservation and ID card, and other relevant documents, go to the resumption business hall to handle business on site.
In order to ensure the safety of users and salespersons entering the hall and reduce the risk of contact infection, the telecom business hall that resumes operations can make appointments for up to 4 people per hour. At the same time, the business hall has complete epidemic prevention supplies, and the staff ensures that the nucleic acid test is negative for 48 hours and that at least one antigen self-test per day is normal.
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