"This year, our company has received more than 4 million subsidies for taxation, exports, talent introduction, etc., which is a timely help for our company." This morning, at the Linping District Enterprise Service Center of Hangzhou, Ding Yong, general manager of Hangzhou Jiayi Garment Co., Ltd., just received the subsidies from the company. "In the past, those who run businesses only knew how to focus on doing business. The government's policies seemed to be far away from us. Now that we have the 'enterprise home', we feel that we have 'mother', they will help us understand the various government policies. We can get various government subsidies, subsidies and various enterprise information by just clicking the hand bid."
The "mother's family" that Ding Yonggang mentioned was the first enterprise service center established in Linping District in Hangzhou on October 8 last year. In just one year, this place has become the " Central Kitchen " for enterprise-related service resources, giving local enterprises a series of exquisite "enterprise service meals".
"Run the whole city" becomes "one-door operation". Online and offline dual integration
If you want to find a keyword for the overall economic development of Linping, Hangzhou in 2022, "reform" is well deserved. "It is better to throw your arms out of your arms than to shout." In the past year, Linping District has tried the waters of " deregulation, regulation and service " with the enterprise service center, and pushed it to the depth in one fell swoop. The innovation in personnel, mechanisms and operations has played an immeasurable role in promoting Linping's acceleration of the construction of a service-oriented government, and has also accelerated the " butterfly effect " of Linping's reform.
"The service here is enthusiastic and efficient, so we express our gratitude with a banner." In the lobby of the Linping District Enterprise Service Center, staff from Hangzhou Jinxiang Printing and Dyeing Co., Ltd. praised repeatedly with the banner. Behind this is due to the in-depth promotion of the "deregulation, regulation and service" reform in Linping District. Enterprise establishment, employment and withdrawal, construction permits... Market entities will involve various approval matters during their business development. The information is scattered and the departments are scattered, which often makes the company "break its head and run its legs."
In order to solve this problem, the Enterprise Service Center was established on October 8 last year. The center integrated the enterprise-related service resources of 23 government departments and public service departments in Linping District. Focusing on the "four major functions" of industrial data center, economic analysis , enterprise services, and business collaboration, it provides enterprises with nine types of services including talent, investment, administrative approval, policy redemption, economic situation analysis, demand collection and coordination, business environment assessment, and enterprise risk intelligent control. More than 1,200 enterprise service products have been launched.
"We use reform thinking, innovative thinking, modern service awareness, and use online and offline, 'digital and intelligent' technology and other services to help Linping invest and start-up enterprises and entrepreneurs, and build the center into a one-stop enterprise service platform sample that is ‘no no-no, on call’.” A relevant person in charge of Linping District introduced that in the past year, the enterprise service center has completed one-stop one-stop business service platform, and the department linkage has also achieved efficient collaboration and progress.
At present, the 12 links that need to be experienced under the traditional review method have been compressed to 6 links. In addition, the central platform " machine replacement " runs through the entire process of policy declaration, review, and payment of favorable enterprises, breaks down problems such as large amount of verification data and prone to errors under traditional manual review methods, and the redemption efficiency is increased by 50%.
"In the past, we had no idea what to do, because the whole process was long and short, and we had to run all over the city. Now it is done in one window, and the efficiency is very fast. I really feel that this is like a corporate home." Sun Quan, deputy general manager of Zhejiang Chunfeng Power , said that in the past year, the enterprise service center has achieved two-way integration of online and offline, and completed it in a "one-stop" manner, making his handling procedures simpler, fewer links, and faster.
policy to assist enterprises is "delivered to the door" and precise service is "one-to-one"
Not long ago, a "enterprise assistance service group" composed of relevant persons in charge of Hangzhou Taxation Bureau, Linping District Economic and Science Bureau, and Linping District National Economic and Technological Development Zone was found when visiting the enterprises that Hangzhou Xio Elevator Co., Ltd. did not "use it well" in terms of government policy penetration rate.
learned about this situation, and the "Enterprise Assistance Service Group" specially issued a "policy list" to promote the relevant package of policies recently issued by the province and city to help enterprises alleviate difficulties and stabilize the economy, and help enterprises make full use of policies. Thanks to the help of the enterprise service team, Xio Elevator has settled the enterprise income tax in this year. The company has enjoyed a total of 126 million yuan in income tax reduction and exemption from high-tech enterprises, and R&D expenses are additionally deducted from .204 billion yuan. The relevant person in charge of the enterprise Dai Xinlong sighed: "Now there is real tax support!"
"In addition to inviting enterprises into the home, we also actively go out and do a good job in the role of a waiter for enterprises." Yu Lifen, head of the appeal handling group of the Linping District Enterprise Service Center, introduced that since the "Hundred Cadres Helping Hundred Enterprises" activity launched, the center has not only equipped enterprises with waiters for enterprises, but also strengthened departmental linkage to form a service group for enterprises, being a "researcher" for enterprise situation, a "speaker" for enterprise policies, and a "coordinator" for solving problems, and effectively helping enterprises "live and become stronger".
At present, the center has selected 315 enterprise service specialists at district, town and street levels, effectively covering 652 key enterprises and carrying out "one-to-one" precise services. Over the past year, a total of 8,327 enterprises have been visited, 34,300 enterprise demands have been collected, 34,200 have been completed, with a completion rate of 99.8%.
"small window" reflects "many highlights", Linping weaving reform blueprint
development has developed a question, reform has made a work. At present, the central platform structure has formed "one center, three platforms and eight modules", integrating nearly 400 million pieces of data such as market supervision, taxation, social security, finance, water, electricity, and corporate credit. Through the collection, sorting and collision of data and data, the service process is fully rebuilt, forming intelligent guidance, invisible approval and material reduction.
Relying on the power of the platform, the center vigorously explores the "1+3+N" service model, that is, with the enterprise service center as the core and the three major industrial platforms as important carriers, the towns and streets have clearly defined corresponding departments, linking N third-party enterprise service institutions to carry out in-depth agency services with a deeper degree and better results. The
center has formed a joint work team in business fields. In accordance with the principle of "what can be done in parallel must be connected in parallel, and seamless connection should be done in series", it continuously optimizes the matter handling process, launches and deepens 23 "one business thing" including enterprise establishment, water, electricity and gas linkage reporting, and enterprise tax payment; produces a new process breakdown diagram, implements the parallel and integrated approval model of "one entrance to the front desk and N lines in the back desk" to realize full-cycle, full-link, and all-weather management, and pushes the "hour system" and "minute system" approval to normalize. At present, the review time for construction permits for industrial investment projects has been reduced to 3 hours, and the fastest one only takes 30 minutes.
According to relevant data, in the past year, the offline hall of Linping Enterprise Service Center has contacted 17,500 enterprises in total, and has received (processed) a total of 192,300 approval business. 153 declaration policies were launched, with the redemption funds reaching 650 million yuan. A total of 25,043 enterprise demands have been accepted, 24,965 have been completed, with a completion rate of 99.69%.
Author: Liu Haibo Tang Ying
Editor: Fu Xinxin
