On July 15, Manbang Group released the Corporate Social Responsibility Report (referred to as the "Report") from 2019 to 2021. This is the first time that Manbang Group has released a social responsibility report to the outside world. The "Report" presents Manbang Group's performance of social responsibilities in the past three years. Among them, platform ecological governance, protecting the rights and interests of drivers, and exploring green freight are its priorities.
Kong Qingfeng, Senior Director of Government Affairs of Manbang Group and Director of the Policy Research Center of Manbang Research Institute, said: "Social responsibility is the endogenous needs and values of enterprises. As an Internet freight platform that attracts a large number of truck drivers, Manbang continues to explore paths through technological innovation Reduce costs and increase efficiency, and create value for the common prosperity and development of enterprises, markets and society.”
The “Report” focuses on Manbang Group’s positive contributions in purifying the industry ecology and caring for truck drivers. Since 2019, Manbang Group has continued to promote the member code of conduct and the Guiyang Manbang Internet People’s Mediation Committee. By accessing the central bank’s credit reporting system, it has set up credit models and internal red and black lists, punished bad cargo owners, and focused on resolving driver complaints. Intense and contradictory disputes are the most prominent issues. As of the end of 2021, the Mediation Committee has answered and resolved a total of 43,000 logistics dispute mediation cases, with a success rate of 97.7%. It has assisted drivers in recovering 530,000 freight orders and recovered 780 million yuan in freight.
In order to help drivers who encounter difficulties, Manbang Group registered the Manbang Charity Foundation in 2021 and launched the "Car Friend Watch Plan" to link up with social institutions and assume more social responsibilities. The "Report" shows that since its establishment, the foundation has successively distributed relief funds to truck owners affected by floods in Henan and Shanxi, donated accident insurance with a total insured value of 1.5 billion yuan to 10,000 truck drivers, and was selected into the National Federation of Trade Unions "Care" Truck Drivers Charity Project”.
In addition, the Party Committee of Manbang Group actively promoted the "Red Steering Wheel" party building project. In response to the current situation of high mobility among truck drivers, it launched the "Hold the Red Steering Wheel, Organization is Built on Wheels" campaign. More than 4,300 driver party members have been online Participate in organizational life.
The "Report" stated that Manbang Group focuses on implementing low-carbon development through technological innovation and effectively reduces the "three voids" (empty driving, empty and empty) of road freight by improving matching efficiency. In 2021, the amount of carbon reduction will exceed 1,000 Thousands of tons. According to reports, since this year, Manbang Group has also taken the lead in compiling "Technical Specifications for Greenhouse Gas Emission Reduction Assessment of Road Freight Intelligent Matching System" . This is also the first carbon emission reduction collective standard in the field of road freight matching in my country.
In 2021, Manbang Group established a customer experience division and continued to increase its human, material and financial resources. Kong Qingfeng said that in the future, Manbang Group will deepen and deepen its services, increase investment in social responsibilities, carry out special management of low-priced supply, resold supply, and duplicate supply, purify the industry environment, and make the road freight logistics industry better.
Author | Zhang Mengyi
Editor | Guo Qi
Review | Guo Yilin
Producer | Sun Yingli
Submission email: [email protected]
Business: 010-65293624
