Xiao Sun reported that he paid money at a training institution to participate in the training for the civil service examination. According to the contract, if you fail the exam, you can get a refund, but the other party now wants to refund in installments, and he is worried.
Xiaosun's contract stipulated that he would take the national and provincial examinations twice. There was a refund clause in the contract, which said that if Xiaosun failed the written examination, China Public Education would refund 43,000 yuan.. If he failed to pass the interview, 44,800 yuan would be refunded. Xiao Sun said that he made up his mind to pay the training fee one month before the exam because he could get a refund even if he failed the exam.
Xiaosun : I didn’t pass the exam, I just failed the written test.
Reporter : Did you fail the written test in both exams?
Xiaosun : has not passed , yes, yes.
Xiao Sun showed his report card to reporters. The national and provincial exams were written exams with a full score of 200 points. He failed to score 100 points both times. Xiao Sun said that the two positions he applied for were not restricted to majors, and the competition was fierce. He failed to pass the written examination with this score.
According to the contract, he proposed a refund to China Public Education in October 2022, which was a refund of 43,000 yuan. The other party asked him to submit the information and said that the refund would take 45 working days to arrive. As a result, on December 13, a teacher Fang from China Public Education School sent him a message, saying that could not make a one-time payment, and it would take up to 10 installments to complete the refund. , the first installment would start in January 2023.
Xiaosun : After paying back one and two installments, you don’t pay back anymore, so what should I do? Because it has been equivalent to a breach of contract once before, so how can you expect me to believe it the second time? I don’t think it has any binding force on it. It will always be us who suffer the loss. If the time comes and we can’t pay it back again, in a few months or six months or a year, that won’t work.
reporter : What do you hope?
Xiaosun : I hope it’s best to take it back in one go, or you can tell me what method you should take if you can’t do it.
Staff member of China Public Education Hangzhou Xiaoshan Branch : We have no way, because now China Public School , almost everyone is in this situation . Specifically, we may still have to go to our headquarters to solve this matter.
A staff member of the Hangzhou Xiaoshan Branch of China Public Education University said that the installment refund plan is for the headquarters to directly notify and ask them to implement it. They have no way to change it. There have been many reports before about public education in China, and some have either promoted it or given a phased plan. Xiao Sun was worried and called the 400 customer service number of China Public Education on the spot, but no one answered. The reporter left the contact information for the staff member at the scene, and the other person said that he would report it to the higher up. As of press time, the reporter had not received a reply from the China Public Education Headquarters.
