To be honest, although the after-sales service of Xiaomi 11 encountered some obstacles before, the after-sales service after the adjustment is really good.
I bought Xiaomi Mi 11 when it was first released about 20 years ago. At that time, it was still the highest price. There was a service that allowed you to apply 4 films per year (not that you care about the cost of the film, but the service attitude is really refreshing). I tried it in stores in Beijing and at home. When I bought the phone, you promised to apply films for free for a year. In fact, I applied the film more than 4 times.
and physical stores can charge it. When waiting for someone, I usually go to the Xiaomi Home store to charge while waiting, and the clerk will give me a glass of water. I bought it in August, and there was a big gift package in September just in time for the back-to-school season. I joked with the store clerk that I would buy it later, and they immediately gave me a gift package, including a car charger, selfie stick, and earphones.
Just to add some information, when purchasing the Xiaomi Mi 11 series, the original headphones provided are actually pretty good. Suddenly I remembered that the mobile phone has a fast charging function, but you have to spend more than 100 to buy a fast charging head and cable, but if you use and Xiaomi , you don’t need to be so troublesome. I remember that before, some of Xiaomi’s music apps were free, and the cooperation model was also very interesting.
My Xiaomi Mi 11 has never had any problems. I have had friends replace it. In fact, the after-sales service of is outsourced. It depends on whether the manufacturer has high requirements for after-sales service and strict control. Xiaomi is quite strict and has very high enforcement requirements. For example, if Xiaomi 11 breaks down, it must be repaired for free.
As far as the electronics industry is concerned, Xiaomi’s after-sales service is indeed good. The service is at home and has been achieved to the extreme. In short, the 36-month maintenance and sales period is basically enough for the machine to be used for 3 years until it is eliminated. What do you think?