lost 6.57 million users, why are everyone "escape" to move?
The operating data of the three major operators in November 2020 has been announced. According to the data, the number of mobile users in telecommunications was 35.83 million, an increase of 670,000 that month, and a cumulative increase of 7.62 million users from the beginning of the year to November this year. The number of mobile users of China Unicom was 307.094 million, an increase of 1.94 million that month, and 11.381 million users were lost from the beginning of the year to November this year. The most serious loss of users is still mobile. The number of mobile users on the mobile side was 94.371 million, a decrease of 2.634 million that month. The cumulative loss of users from the beginning of the year to November was 6.567 million. The loss of nearly 6.57 million users, why are everyone "escape" to move?
In fact, we can see from the data that mobile is still the top three operators, with more than 900 million users. Mobile users are mainly accumulated in the 2G era. Telecom has just started in the 2G era, and China Unicom's service quality is very average. In this way, many people choose to move. Even if the mobile 3G network is a mess, it still continues to develop based on the foundation of the 2G era. In the 4G era, Mobile finally seized the opportunity and took the lead in launching the 4G network, which is a win. However, in recent years, mobile has been criticized more and more by everyone, and various problems have emerged one after another.
Compared with the 3G era, the mobile 4G network is much better, but the problem is that mobile tariffs are getting more and more expensive. The post-90s generation may still remember that there is a mobile phone card that rents a few dollars a month, but today, the monthly rent of mobile is tens or even hundreds of dollars. What is even more unacceptable is that mobile customer service often Calling to urge the replacement of the package, it is often said that the free replacement package is only free for the first few months. There is another problem. Just like the "big data" of Internet platforms, no matter which operator is China Mobile, China Unicom, or Telecom, once you are an old user, it means that many preferential packages cannot be enjoyed. This is also a joking call. "Old users and dogs are not allowed".
Why has the number of mobile users been so high? It's not that people don't want to switch to other operators, but they can't give up their mobile phone numbers that they have used for many years. You should know that many people’s mobile phone numbers have been used for ten or even twenty years, and their cell phone numbers have become their own "business cards", and their relatives, friends, colleagues, customers, etc. know this number. Many other websites , App is bound to this number, so changing the number is too troublesome. However, after the promotion of number portability, we can carry our mobile phone number to any operator, so the old users who have endured mobile for many years begin to "escape."
