"Consumer Reports" released its annual car reliability survey on Thursday. The survey collected more than 300,000 car owners' recommendation rate and usage feedback , and further tested them, combining word-of-mouth and test results to rate cars.
According to the survey, Tesla ranks second in terms of quality and reliability, and Japanese car brands dominate the top three. Due to the quality problems of Model Y and Model S, Tesla's ranking dropped by two positions compared with last year.
The survey claimed that the reliability of Tesla’s new Model Y was “far below average” and removed Model S from the “recommended” list. Jake Fisher, the senior director in charge of automotive testing, said that Model Y has body hardware and paint problems, and Model S has problems with its air suspension, main computer and touch screen control system.
Last month, just a few hours after buying a car, the glass roof of a new Model Y of an American car owner flew out, triggering widespread media coverage.
The owner bought a brand new Tesla Model Y at a Tesla dealership in California. After completing the car purchase procedures, the owner drove his Model Y home and onto the highway. The owner of
said that at first he heard a loud wind and thought the windows were open, but half a minute later, the entire glass roof was blown away by the wind, and the new car became a "convertible" in seconds.
Subsequently, the owner drove the "convertible" to the Tesla after-sales service center. After inspection, the dealer thought that the roof of this Model Y might be that the roof of the Model Y was not completely sealed when the seal was installed at the factory, or the roof The sealing parts have quality problems.
In this regard, Tesla dealers offered to repair Model Y for free and provide a certain amount of compensation for renting the car, but the owner of the car clearly refused and said that it is likely to buy a car of a completely different brand.
