Recently, Ctrip was awarded Guangdong Province’s “2022 Innovative Small and Medium Enterprises ” certification.
This is the affirmation of the Guangdong Provincial Department of Industry and Information Technology 's professionalism, scientific research strength and achievement transformation capabilities. It is also an important prerequisite for the company to grow into a "small giant enterprise " in the later period. It is a key engine to promote the high-quality development of the company and an important support for building a new development pattern.
Innovation is the soul of enterprise development and is also the deep-rooted "gene" of Xinglu. Since its establishment, Ctrip has attached great importance to independent innovation, forged enterprise core competitiveness and technical barriers, and contributed a number of innovative results to the industry and related fields -
professional technical services
Benchmarking the world's first-class
A few days ago, Xielv won another international authoritative certification for its innovative management achievements, successfully passed the standardized audit of ISO20000 information technology service management system, and was awarded ISO20000 information technology service management system certification certificate!
ISO20000 is the internationally recognized IT service management standard. It represents the widely recognized principles and foundation for evaluating IT service management processes and is the "gold medal" symbol of IT service management quality. has passed the system certification , which means that Ctrip has not only achieved standardization, standardization and systematization in the field of IT service management, but has also been in line with international standards, laying a solid foundation for enterprise development.
At present, this information technology service management system has been applied to the entire process of R&D, production and quality management of computer software development provided by Ctrip to its customers. It continues to expand the life cycle of Ctrip's innovative services and helps hotels upgrade their digital and intelligent .
is deeply involved in the hotel scene
and has been authorized by patent
Driven by technological innovation as the core, Ctrip uses technological innovation to empower product innovation and service upgrades. It uses better products, deeper technology, and more meticulous services to help partners fly high, and outsmarts in the future.
"This is a method of distributed storage in a hotel intranet environment. It can reduce access to the Internet through the sharing of intranet materials when the simultaneous startup rate reaches 60%, and monthly traffic costs are reduced by 30%, thus reducing hotel operating costs ." Recently, Ctrip's invention patent successfully passed the State Intellectual Property Office review and was granted a patent right.
Originally, every time the hotel displayed marketing content on TV equipment, it needed to obtain the corresponding materials through the Internet and cloud storage services. This method increased the burden of network bandwidth, traffic fees, and operating costs when the startup rate was high at the same time.
To this end, Ctrip draws on the distributed storage method and uses the hotel's own intranet environment and the free storage space of smart TV devices to create an intranet distributed storage environment to share material files between devices, thereby reducing access to cloud storage services and reducing operating costs.
As a leader in hotel's full-scenario ecological operation, Ctrip has been committed to using cutting-edge technology to help large tourism corporate customers and partners improve business efficiency and reconstruct scenario value, and realize the digital and intelligent transformation of scenario marketing.
So far, Ctrip has obtained nearly 60 patents and software works of various types. With its travel series products, it has created a product matrix of innovative hotel digital and intelligent operation solutions such as Dianketong, Liquongtongtong, Bama Forest, etc., and has gained a strong market reputation.
Create innovative samples
Empower industry growth
In the exhibition hall of Ctrip, Guangdong Province High-tech Enterprise, Guangzhou Top 100 High-tech Enterprises to be Listed, Guangzhou Huangpu Development Zone Annual Gazelle Enterprise and so on, one honor after another highlights the company's strength.
Since its establishment, Ctrip has innovatively integrated AI, IoT, big data and other advanced digital technologies with hotel scene business models to create a comprehensive hotel scene marketing platform . The application scenarios cover hotel marketing management, new retail, member rights, customer marketing and other hotel operation and management pain points. It provides systematic transformation for hotels, improves the stay experience for tourists, and helps hotels complete digital marketing upgrades to increase revenue and efficiency.
Today, Ctrip has signed contracts with 59 hotel groups among the top 100 hotel chains such as Jinjiang, Atour, Fengyue, and Narada. It serves more than 40,000 hotels and 2.49 million guest rooms. It has become the leading brand in the industry in terms of the number of guest rooms served and serves more than 475 million mid- to high-end business travelers in China annually.
is user-centered and driven by innovation. It aims to benchmark international first-class services and achieve new leaps and bounds. In the future, Ctrip will further improve its independent innovation capabilities, continue to improve its ability to transform results and its core competitiveness, and promote high-quality development of the industry with high-quality products and technical services!
