With the rapid development of cross-border e-commerce business, people's consumption patterns have undergone great changes, and the number of overseas goods purchased by consumers through e-commerce platforms has shown a significant upward trend.
However, as " overseas shopping " becomes more and more popular, the number of returned goods is also increasing. Have you ever felt "confused" about the cross-border e-commerce import and export return process? Today, the editor will take you to understand the import and export returns of cross-border e-commerce companies.
data map, source: Today’s headlines
1. Import
01. Can I apply for a return of goods imported through cross-border e-commerce retail channels?
works. According to the General Administration of Customs Announcement No. 45 of 2020 "Announcement on Supervision Matters Concerning the Return of Cross-border E-commerce Retail Imported Goods", under the cross-border e-commerce retail import model, the domestic agent of the cross-border e-commerce enterprise or its entrusted customs declaration enterprise (hereinafter referred to as the "return enterprise") can apply to the customs to carry out return business.
02. Can all products be returned?
Cross-border e-commerce companies and their domestic agents should ensure that the returned goods are original cross-border e-commerce retail imports and bear relevant legal responsibilities.
03. Is there any time requirement for the return of imported goods from cross-border e-commerce?
Returning enterprises need to apply for returns within 30 days from the date of release of the "People's Republic of China Customs Cross-border E-commerce Retail Import Declaration List" (hereinafter referred to as the "Declaration List"), and transport the returned goods to the original customs supervision workplace, the original customs special supervision area or the bonded logistics center (Type B) within 45 days from the date of release of the "Declaration List".
04. What is the process for enterprises to declare returns?
1. Enterprises submit return applications to the customs through China international trade "single window" (copy and open the URL through a browser: https://www.singlewindow.cn/) or cross-border e-commerce customs clearance service platforms.
2. The enterprise will transport the goods that have been declared for return to the original supervision workplace.
3. On-site customs will confirm the arrival of the returned goods and conduct inspection and release according to relevant requirements. After the inspection and release is completed, the taxes corresponding to the returned goods will not be collected, and the accumulated annual transaction amount of the individual will be adjusted.
05. How should consumers apply for returns of imported cross-border e-commerce products that they have purchased?
If you need to return goods imported from cross-border e-commerce, please contact the sales company first to confirm that you meet the return conditions, and return the goods in accordance with the company's guidelines. The e-commerce company will apply for a return to the customs.
06. I purchased two lipsticks on an e-commerce platform. Can I return only one?
works. According to the General Administration of Customs Announcement No. 45 of 2020 "Announcement on Supervision Matters Regarding the Return of Cross-Border E-Commerce Retail Imported Goods", return companies can apply for return of all or part of the goods in the original "Declaration List".
07. Will there be no tax or personal annual quota deduction after returning goods?
Yes. According to the General Administration of Customs Announcement No. 45 of 2020 "Announcement on Supervision Matters Concerning the Return of Cross-Border E-Commerce Retail Imported Goods", after the return enterprise handles the return as required, the corresponding tax will not be levied, and the cumulative annual transaction amount of the consumer will be adjusted.
08. The product has been returned to the merchant, but the personal annual quota has not been adjusted. What is the reason?
The personal annual quota will not be refunded until the returned goods are inspected and released by customs.
2. Export
01. What are the current modes of export returns that can be handled through cross-border e-commerce channels?
includes three modes:
1. Cross-border e-commerce retail export (9610 export): a mode in which cross-border e-commerce enterprises realize retail export commodity transactions through cross-border e-commerce trading platforms, transmit relevant electronic data according to customs requirements, declare exports through cross-border e-commerce, and deliver goods to overseas consumers.
2. Cross-border e-commerce export to overseas warehouses (9810 export): A model in which domestic enterprises export goods to overseas warehouses through cross-border logistics, complete the transaction through the cross-border e-commerce platform, and then deliver the goods from the overseas warehouse to the buyer, and transmit relevant electronic data to the customs.
3. Cross-border e-commerce special area export (1210) export: including cross-border e-commerce special area parcel retail export and cross-border e-commerce special area export overseas warehouse retail. Cross-border e-commerce special area parcel retail export refers to a model in which the goods entering the special area are sold through the e-commerce platform, then packed into small packages in the area and left the country (1210) to be delivered to overseas consumers. Cross-border e-commerce special area export overseas warehouse retail refers to domestic enterprises exporting goods to customs. Enter a special area, complete tallying and grouping in the special area, export in batches (1210) to overseas warehouses, complete retail through the e-commerce platform, and then deliver the goods from the overseas warehouse to overseas consumers.
02. What conditions should companies apply for cross-border e-commerce export returns?
Cross-border e-commerce export enterprises and cross-border e-commerce related enterprises in special areas that apply to carry out return business should establish a process monitoring system for returned goods, ensure that the returned goods are the original export goods, and bear relevant legal responsibilities.
03. Return management requirements:
Returning enterprises can apply for returns of all or part of the goods listed in the original "Customs of the People's Republic of China Export Goods Declaration Form", "Customs of the People's Republic of China Cross-border E-commerce Retail Export Declaration List" and "Customs of the People's Republic of China Outbound Goods Registration List".
Warm reminder:
1. Under the cross-border e-commerce retail export and special area parcel retail export modes, exported goods can be shipped back individually or in batches.
2. The cross-border e-commerce export overseas warehouse and special area export overseas warehouse retail models are only applicable to the customs for return applications for export goods due to quality or specification reasons.
04. Other management requirements for returned goods:
Goods returned for export under 9610 should have verifiable marks so that the customs can verify whether the returned goods are the original export goods. Return procedures are not allowed for goods and items prohibited by the country from entering or leaving the country.
05. Return time requirements:
Cross-border e-commerce export returned goods can be shipped back individually or in batches. Returned goods should be returned into the country within 1 year from the date of export release.
06. How does an enterprise submit a return application to the customs?
The enterprise submits a return application to the customs through the China International Trade "Single Window" (copy and open the URL through a browser: https://www.singlewindow.cn/) or the cross-border e-commerce customs clearance service platform.
Source: 12360 Customs Hotline
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