Xiaomi 10 is the beginning of Xiaomi 's move towards high-end. As a benchmark product, this product has almost no flaws from pricing to stacking materials. It is also regarded as a product with a design in it. The designers are online and gradually de-scientific and industrialized. The high-end battery life work - Xiaomi 11 series has become an important "cornerstone".
However, this "cornerstone" almost became a "stumbling block" on Xiaomi's high-end road.
As a pioneering work, the Xiaomi 10 series is in a difficult environment in the industry, so the fault tolerance rate is obviously much larger, but this product successfully allowed Xiaomi to knock on the door to the high-end market. It was originally recognized by the Xiaomi 10 series, and it is reasonable that the Xiaomi 11 series should be more satisfied with consumers.
On the high-end road, Xiaomi 11 series has been carrying a load and
, but things went against my wishes. The mobile phone users of this series actually found that the quality problems of the mobile phone were "burning WiFi and burning the motherboard". Slowly, from point to surface, it seemed like the fuse was ignited. This problem has changed from a certain rice fan or a certain user to a large number of events, and it has become uncontrollable. Many media and bloggers asserted that the problem is suspected to be the design problem of the Xiaomi 11 series itself. With the blessing of the new generation of Fire Dragon Snapdragon 888, the problem is amplified, and therefore it has the characteristics of concentration rather than a simple batch problem.
after-sales policy three updates, Xiaomi completed its self-salvation
Soon, Xiaomi official gave a very satisfactory reply on August 6, 2021, that is, replacement replacement, which is equivalent to allowing users to use it for half a year or even a year for free. It is precisely because of Xiaomi's very atmospheric approach that many mobile phone dealers have seen business opportunities, deliberately burning WiFi and motherboards for some abnormal methods, and then directly exchanged for a new mobile phone. Even though Xiaomi is a big manufacturer and is willing to give users some benefits, it is maliciously disrupted, and the road to protecting rights for users who really need it is even more difficult.
As time goes by, Xiaomi 12 series has been released, and the Xiaomi 11 series has gradually begun to stop production, but it has been less than 2 years since the release of Xiaomi 11 series. If some new users have problems again, they will not be able to enjoy the replacement replacement policy of Xiaomi 11 series. Although Xiaomi did not give an official notice, the official customer service of its official mall has stated that the maintenance policy of the Xiaomi 11 series mobile phone quality problem will be changed from September 15, 2022 to free repair of the motherboard or replacement of the motherboard, and it is no longer a replacement of the whole machine, because the production is discontinued.
This suddenly put the Xiaomi 11 series of quality issues on rights protection topics on Weibo hot search, and it remained high, and Xiaomi once again became the target of public criticism.
In this way, Xiaomi spent several months in the swearing of users. On November 14, 2022, Xiaomi officially gave the official 2.0 version of Xiaomi 11 series after-sales policy. It will start from the activation time of the mobile phone. The motherboard of Xiaomi 11 series mobile phones can be repaired and replaced for free within 36 months. Users of Xiaomi 11 series mobile phones can finally believe in Xiaomi again.
As the saying goes, "You don't have to worry about being late for a good meal." Xiaomi's policy is undoubtedly like adding a pension insurance to the Xiaomi 11 series mobile phone, which has left the hearts of the users of Xiaomi 11 series.
Android phones have been used for about 2 and a half years, and it is basically the most used. Xiaomi has extended the policy to three years at once, which is very responsible. At this point, Xiaomi's two official announcements and 465-day intervals officially came to a successful end, truly reconciling with users.
So how long can your Android phone last?
