In order to comprehensively improve the service level of "getting electricity" and continue to optimize the electricity business environment, State Grid Yangling Power Supply Company has worked closely with relevant departments of the demonstration zone management committee to connect the government affairs platform and fully realize the online "swipe your face to get electricity" business. Further improve users’ electricity service experience.
In this government affairs platform connection work, State Grid Yangling Power Supply Company gave full play to the role of the "getting electricity" coordination mechanism, and worked with the demonstration zone Development and Reform Bureau, the Administrative Approval Bureau, the Big Data Bureau and other member units of the "getting electricity" work team Carry out requirements analysis and prototype design. Through the "Smart Yangling" convenience service platform launched by the Big Data Bureau, the government service network has been opened, and the "Electricity Special Area" has been opened on the homepage of the "Smart Yangling APP". Under the condition of user authorization, the system uses facial AI and big data technology to After quickly confirming the user's identity and obtaining detailed information such as the user's name, ID number, and mobile phone number, you can handle related business. The entire process is convenient, efficient, and fast.
In the next step, Yangling Company will continue to use the Yangling Demonstration Zone’s “Acquisition of Electricity” coordination mechanism to speed up the implementation of measures to optimize the electricity business environment such as “one certificate processing” and “real estate + electricity” joint transfer, and further improve users’ access to electricity. sense and satisfaction rate.
Correspondent: Gao Yingxia
Editor: Zhao Taozi
