During the current epidemic, countless community workers have devoted themselves without hesitation to repetitive and arduous work such as epidemic management and personnel transfer. They have to make countless calls and repeat the same words countless times every day. Thinking about it, the editor feels sorry for them. Why is there no product that can do this automatically and intelligently to help our grassroots flow adjustment workers reduce their burden and liberate them from this highly repetitive work? Come out and put your energy into more meaningful things.
In this digital age where everything is connected, there are always great companies and great innovations. China Mobile has launched a product called AI Wise Volunteer. Students working in the community can reach it with one click just by moving their fingers. , send streaming 5G text messages in batches. If the system does not receive feedback information within the specified time, AI volunteers will also remind community residents who have not filled out the questionnaire to provide timely feedback through voice notifications, pop-up messages, flash messages, etc. This greatly reduces the work burden of social work students and makes a qualitative leap in improving work efficiency.
According to feedback from frontline community workers in a certain street in Jinhua, after using the AI volunteer, the information flow survey of more than 10,000 people got the first feedback in just half an hour, and the call completion rate reached 72.4%; the survey questionnaire was collected The rate reached 41.2%, which laid a good foundation for the second manual review by social workers and greatly eased the work pressure of front-line staff.
AI Volunteers truly embody China Mobile’s responsibilities and responsibilities as a central enterprise. They are getting better and better in technological innovation and digital intelligence development. They have added a capable person to the government and grassroots streets, and also to all walks of life in society. All industries have set an example, allowing people to see and experience the true embodiment of 5G+AI!
