starts with depression, excitement, and finally calm down and calm. This is the state Zhu Jun wants the "conveyor" to achieve before he can hang up the phone. Zhu Jun is a psychotherapist at the psychological counseling hotline of the Shandong Mental Health Center. On the other end of the phone, she faces people who are controlled by negative emotions. "Go to comfort often, sometimes cure" This famous medical saying for Zhu Jun is no longer just a sentence, but a good medicine to rescue "people in the psychological trap".
Rescue the suicide victims and try hard to eliminate the regrets under impulse
"Girl, don't be excited, there is no hurdle that can't be overcome, I can help you..." One evening this year, Zhu Jun, who just took over the hotline, received a call. A girl on the other end of the phone kept crying and told Zhu Jun that she planned to commit suicide. She had eaten two boxes of cephalosporin and drank a lot of wine. The situation was urgent. Zhu Jun comforted the suicide person and took out her location. He contacted the hospital's administrative duty and asked the administrative duty to contact the local police to find the suicide person.
Zhu Jun knew that the reason why the girl called and said she was going to commit suicide was actually coming to ask for help. She was in fear of committing suicide and she needed help. The girl sobbed and told Zhu Jun her story: Because her parents prefer boys over girls, she was given to her adoptive parents since she was a child. Although adoptive parents are good to them, they always feel like they are living under someone else’s roof. Now she is in her 20s, and this time she is seeking suicide relief because of her emotional problems.
Zhu Jun slowly comforted her and expressed his understanding of her. But she was extremely anxious inside. According to the girl, she was in a square in a county town. She hoped that the police could follow this clue to find the girl as soon as possible, otherwise it would be a pity that a young life would be gone. So the phone could not be cut off. She tried her best to stabilize the girl with a soft voice while waiting for the news from the local police.
is very lucky. There is only one square in the local county town, and there are not many people in the square. The police successfully found the girl and took her to the hospital gastric lavage and contacted her family.
Zhu Jun said that anyone who calls the hotline and says he wants to commit suicide or has committed suicide is actually not so determined in his heart and still has great hope for life. "No one really wants to kill himself. Many suicides are impulsive. They are stress behaviors that cannot find other solutions after their emotions reach their peak. Many suicides or those who want to commit suicide call. The first sentence is 'Save me'. So as a professional psychologist, what you can do is to seize a glimmer of opportunity, help her, comfort her, and not let regrets happen."
She mentioned that there is a bridge in Nanjing, which was once a high incidence of suicide, but later the suicide rate here has been significantly reduced because the local area increased the height of the railing of the bridge by half a meter upwards. "Originally, the railing is only 1 meter high, and those who are in the impulse period can achieve the purpose of suicide without thinking without thinking, but after a little height of half a meter, they need to climb up. In fact, during this climbing process, they will think, the impulse value will drop, and the intention to commit suicide will be reduced."
Negative emotions cannot be vented and call the hotline needs to comfort
Shandong Mental Health Center Psychological Counseling Hotline was established in 1994. It is the first hotline service institution in our province and even the northern region hosted by high-level professional doctors, integrating consultation and treatment, and voluntarily providing professional and scientific psychological counseling services to the masses. In the 28 years since its establishment, this hotline has provided psychological counseling services to more than 200,000 consultants from all provinces and cities across the country, with a total service duration of 90,000 hours.
Zhu Jun himself is a psychotherapist in the day diagnosis and treatment department of Shandong Mental Health Center. The hotline belongs to the volunteer position. After finishing her normal work day, as a volunteer, she will come to the hotline again to "work overtime" voluntarily. During the two or three years of the hotline, the above dangerous moments were just the occasional situation she encountered. More callers to the hotlines are to express their negative emotions in their hearts, hoping to get help and comfort. starts with depression, excitement, and finally calm down and calm. This is the state Zhu Jun wants the "conveyor" to achieve before he can hang up the phone. Zhu Jun is a psychotherapist at the psychological counseling hotline of the Shandong Mental Health Center. On the other end of the phone, she faces people who are controlled by negative emotions. "Go to comfort often, sometimes cure" This famous medical saying for Zhu Jun is no longer just a sentence, but a good medicine to rescue "people in the psychological trap".
Rescue the suicide victims and try hard to eliminate the regrets under impulse
"Girl, don't be excited, there is no hurdle that can't be overcome, I can help you..." One evening this year, Zhu Jun, who just took over the hotline, received a call. A girl on the other end of the phone kept crying and told Zhu Jun that she planned to commit suicide. She had eaten two boxes of cephalosporin and drank a lot of wine. The situation was urgent. Zhu Jun comforted the suicide person and took out her location. He contacted the hospital's administrative duty and asked the administrative duty to contact the local police to find the suicide person.
Zhu Jun knew that the reason why the girl called and said she was going to commit suicide was actually coming to ask for help. She was in fear of committing suicide and she needed help. The girl sobbed and told Zhu Jun her story: Because her parents prefer boys over girls, she was given to her adoptive parents since she was a child. Although adoptive parents are good to them, they always feel like they are living under someone else’s roof. Now she is in her 20s, and this time she is seeking suicide relief because of her emotional problems.
Zhu Jun slowly comforted her and expressed his understanding of her. But she was extremely anxious inside. According to the girl, she was in a square in a county town. She hoped that the police could follow this clue to find the girl as soon as possible, otherwise it would be a pity that a young life would be gone. So the phone could not be cut off. She tried her best to stabilize the girl with a soft voice while waiting for the news from the local police.
is very lucky. There is only one square in the local county town, and there are not many people in the square. The police successfully found the girl and took her to the hospital gastric lavage and contacted her family.
Zhu Jun said that anyone who calls the hotline and says he wants to commit suicide or has committed suicide is actually not so determined in his heart and still has great hope for life. "No one really wants to kill himself. Many suicides are impulsive. They are stress behaviors that cannot find other solutions after their emotions reach their peak. Many suicides or those who want to commit suicide call. The first sentence is 'Save me'. So as a professional psychologist, what you can do is to seize a glimmer of opportunity, help her, comfort her, and not let regrets happen."
She mentioned that there is a bridge in Nanjing, which was once a high incidence of suicide, but later the suicide rate here has been significantly reduced because the local area increased the height of the railing of the bridge by half a meter upwards. "Originally, the railing is only 1 meter high, and those who are in the impulse period can achieve the purpose of suicide without thinking without thinking, but after a little height of half a meter, they need to climb up. In fact, during this climbing process, they will think, the impulse value will drop, and the intention to commit suicide will be reduced."
Negative emotions cannot be vented and call the hotline needs to comfort
Shandong Mental Health Center Psychological Counseling Hotline was established in 1994. It is the first hotline service institution in our province and even the northern region hosted by high-level professional doctors, integrating consultation and treatment, and voluntarily providing professional and scientific psychological counseling services to the masses. In the 28 years since its establishment, this hotline has provided psychological counseling services to more than 200,000 consultants from all provinces and cities across the country, with a total service duration of 90,000 hours.
Zhu Jun himself is a psychotherapist in the day diagnosis and treatment department of Shandong Mental Health Center. The hotline belongs to the volunteer position. After finishing her normal work day, as a volunteer, she will come to the hotline again to "work overtime" voluntarily. During the two or three years of the hotline, the above dangerous moments were just the occasional situation she encountered. More callers to the hotlines are to express their negative emotions in their hearts, hoping to get help and comfort.
At two or three in the morning at the beginning of this year, the psychological counseling hotline suddenly rang. Zhu Jun, who was on duty, picked up the phone and a little girl's voice came from the other end of the phone. "Is it a psychological counseling hotline? Auntie, I can't sleep at night. Can I talk to you?" On the phone, the girl's voice was calm, low and very polite.
Based on more than three years of experience in connecting to hotlines, Zhu Jun felt that although the little girl sounded calm, she was actually in a depressed state when she called the hotline at two or three in the morning. "Child, what can I do to help you?" Zhu Jun asked.
"Auntie, I'm very depressed, but I can't find anyone to say it. Can you listen to my story?" Hearing the little girl say this, Zhu Jun knew that what she needs to do most at the moment is to "listen". The little girl told Zhu Jun about her experience: the girl was in the second grade of junior high school this year. Her parents divorced three or four years ago. At first she lived with her mother. Later, her mother moved out and started her own family. The girl lived by herself. Her mother often came over to cook for her.
"You are not easy for kids, you are very strong." Hearing that someone could empathize with her "" and understand her, the girl started crying. Zhu Jun asked again: "How are you doing in school? Do you have friends and how do you have a relationship with the teacher?" The girl said that her grades in school are pretty good, and she can get along with her classmates, and the teacher cares about her very much.
"At that time, I asked her if she had any friends, just to affirm her and remind her that there are so many resources around her, and everyone still cares about her. She can't give up on herself." Now recalling the little girl's phone call, Zhu Jun said that after forty or fifty minutes of conversation, the little girl's emotions were released. She suggested that the little girl seek help from a professional institution, and specifically mentioned that she must bring her parents with her, because for the psychological counseling of teenagers, the child is only one aspect, and guidance on parents' education and family parenting methods is also a very important part.
Together build a good social environment to promote mental health
October 10 is World Mental Health Day , this year's theme is "Creating a good environment and helping mental health together". Zhu Jun said that this year's theme seems empty, but creating a good environment itself is an important prerequisite for mental health. Like that little girl, although her parents gave her material help and did not have to worry about food and clothing, her divorce itself caused her child's spiritual trauma, and she ignored the construction of her inner and external environments and the construction of her internal and external environment interactions, so that she could give her child a healthy mentality. There is also the girl who wants to commit suicide, who also grew up with the mental trauma of being sent to someone since childhood, which makes her extremely fragile and unable to overcome the ups and downs. The hotline
has undoubtedly become the "spiritual tree hole" for many people who have psychological problems. There are more than 20 calls a day, and the peak calls are often at 7 or 8 o'clock in the evening, which makes them even more helpless. Those who call the hotline are embarrassed to express themselves or no one can express themselves in their own environment, but they urgently need to express themselves, so they express their experiences and emotions through the hotline to professional doctors who have never met before and need help.
is not like face-to-face diagnosis and treatment. Zhu Jun and other psychotherapists strive to give the other party the most help in the shortest time of telephone connection, making the hotline more meaningful. If they only need psychological counseling, they will give telephone counseling. If they achieve clinical medical treatment, they will instruct the other party to go to the hospital for treatment in time.
The incidence of psychological problems is increasing, which is a clear feeling in the years since Zhu Jun answering the phone, especially in recent years, the epidemic has accelerated this trend. Among the people who call the hotline, teenagers account for a large proportion. According to the "2022 National Depression Blue Book", patients with depression under the age of 18 account for 30% of the total number, and the psychological problems of children and adolescents need to be taken seriously.
Zhu Jun said that to build an environment of mental health together, we must first popularize science to the public so that the heads of schools and units understand the importance of mental health and build a good environment for mental health in actual work. Family members should also care for people who tend to have psychological problems, identify psychological problems in a timely manner, and intentionally capture and discover psychological changes in their families.For individuals, to eliminate stigma, psychological problems are a telepathy , which can be treated with scientific methods. Finally, society needs to eliminate prejudice, treat psychological diseases with a more scientific attitude, and jointly create a good social environment.
New Yellow River Reporter: Susan
Editor: Lu Bing
For individuals, to eliminate stigma, psychological problems are a telepathy , which can be treated with scientific methods. Finally, society needs to eliminate prejudice, treat psychological diseases with a more scientific attitude, and jointly create a good social environment.New Yellow River Reporter: Susan
Editor: Lu Bing
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